What are the responsibilities and job description for the Checkout Team Associate position at Walmart?
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Checkout Team Associate
You’ll discover more than a job at Walmart. This is where you can make a difference in the lives of our customers, as well as your own. Come see how working at Walmart can unlock a world of possibilities.
Your local Edmond, OK Walmart is hiring an Checkout Team Associate!
For Full Time: 6am-3pm, 7am-4pm, 10am-7pm, 2pm-11pm
Weekends including Fridays are required. Required for part-time associates
We are highly interested in you as a potential candidate! Please, follow these steps to start your career here:
Apply at Walmart Careers: Create an account and submit your application. (Be sure to complete the RAA or Retail Associate Assessment.)
Contact me (People Lead Brian) at 405-259-2822 to discuss! Please note: if you have already submitted an application, just simply call me to discuss further steps.
Job Responsibilities:
- An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation.
- Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise;
- resolving customer issues and concerns; promoting products and services; operating equipment, such as cash registers and related tools, to process
- customer purchases using appropriate procedures for different payment types and items sold; maintaining a safe shopping environment; and
- appropriately representing and supporting the company's mission.
- Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow;
- following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf
- capacities; and completing and retaining required paperwork, logs, and other documentation.
- Maintains the front-end service area in accordance with company policies and procedures by assisting customers with transporting items; loading
- merchandise into customer vehicles; processing merchandise returns, refunds, exchanges, and warranty repairs; assisting customers with self-checkout (SCO's); encouraging customers to use self-checkouts; explaining the functionality of the registers and current updates; keying items Universal
- Product Code (UPCC), suspending transactions, and completing transactions as needed; operating, cleaning, maintaining, and troubleshooting
- equipment (for example, cash recycler, register) and related tools to process currency (for example, accounting records, files, customer transactions)
- using appropriate procedures for different payment types and items sold (All stores except those in Alaska and Hawaii); locating out-of-stock
- merchandise for customers; returning merchandise to proper departments; removing damaged or out-of-date goods; setting up, cleaning, and
- organizing product displays; keying price changes and updating signage; striving to meet front-end performance goals, and monitoring the area of
- shrink security risks, and safety.
- Supports store operations by executing daily workload and processes; following One Best Way (OBW) standards and procedures; participating in
- team meetings to learn daily and weekly objectives; communicating with team leads to understand daily priorities; training with academy trainers to
- enhance and develop skills, and escalating business area issues or needs to facility leadership.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;
- and applying these in executing business processes and
- practices.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other
- business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and
- recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Competencies:
- An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
- Point-of-Sale - Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Customers. Assists
- Customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes Customer sales in a
- timely manner. Reports complaints about shrink issues, and problems with products, services, and work areas.
- Stocking/Receiving - Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and securing goods. Receives,
- stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports complaints and problems with products, services,
- and conditions in the stocking/receiving area. Uses stocking/receiving supplies and equipment according to company policies and procedures.
- Front-End - Follows proper procedures to prevent shrink when monitoring, cleaning and stocking the Front-End area. Keeps the Front-End area
- clean, monitors loss controls, and helps Customers find purchases, and load items in a timely manner. Reports complaints about shrink issues, and
- problems with Front-End products, services, and work areas. Uses Front-End equipment and stocks supplies according to company policies and
- procedures.
- Accounting - Follows cash management guidelines and related laws and regulations when reconciling and reporting financial transactions (All stores
- except those in Alaska and Hawaii).
- Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order
- to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right
- resources (people, products, tools) at the right time in order to resolve customer/member requests.
- Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day
- decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
- Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order
- to carry out work as required.
- Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right
- information to associates and leaders when they need it. Communicates in a respectful and professional manner.
- Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets
- deadlines. Takes action in order to solve problems so work can be completed in a timely manner.
- Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity
- and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
- Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns
- from assignments and feedback.
Physical Activities:
- The following physical activities are necessary to perform one or more essential functions of this position.
- Observes associate, customer, or supplier behavior.
- Enters and locates information on computer.
- Moves up and down a ladder.
- Communicates effectively in person or by using telecommunications equipment.
- Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
- Grasps turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Visually locates merchandise and other objects.
- Visually inspects equipment.
- Safely operates large power equipment.
- Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
- Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.
- Visually verifies and reads information, often in small print.
- Sits for long periods of time.
- Stands for long periods of time.
- Work Environment
- Working in the following environment is necessary to perform one or more of the essential functions of this position.
- Moves over sloping, uneven surfaces such as the parking lot, building perimeter, receiving bays, and sections of the facility which have temporary cracks,
- or areas under repair.
Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions.
Works varying shifts as required.
Location: 2200 West Danforth Road, Edmond, Oklahoma 73003
Job Types: Full-time, Part-time