What are the responsibilities and job description for the Team Lead - Retail Supervisor position at Walmart?
Apparel Team Lead
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; supporting the Open Door Policy, and participating in the evaluations of associates. Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; striving to meet membership goals; and promoting the value of Sam's Club products and services. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices.
Minimum Qualifications: 6 months retail experience AND 6 months customer service experience. Must be 18 years of age or older.
Preferred Qualifications: Leading a team, Supervising experience to include evaluating, mentoring, developing, and managing the workload of others.
Job Type: Full Time
Benefits Available
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 11 years
- 2 years
- 3 years
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $21 - $23