What are the responsibilities and job description for the Steward position at WarHorse Gaming?
Summary
SUMMARY DESCRIPTION: The Utility Steward is responsible for maintaining the cleanliness of all kitchen equipment, china ware , flatware , glassware, pots, pans, and work areas and for replenishing supplies with clean ware .
ESSENTIAL JOB FUNCTIONS/DUTIES:
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority ? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? ServeSafe
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Physical Requirements Assessment
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
WORK ENVIRONMENT:
2 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
2 Exposure to cramped spaces
3 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
2 Exposure to work safety hazards
1 Exposure to secondhand smoke
2 Amount of overtime/extended work hours required
PHYSICAL EFFORT:
2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs.
2 Physical strength to handle routine office materials and tools
3 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination : including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activitwith limited opportunity to rest
MENTAL EFFORT:
1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
1 Memory, considering the amount and type of information
1 Complexity of decision making
1 Time pressure of decision making
1 Analytical thinking
1 Conceptual thinking
1 Ability to compute basic math calculations
COMMUNICATION:
1 Fluency in English
1 Fluency in another language
1 Verbal communication
1 Written communication
1 Non-verbal communication
SENSORY ABILITIES:
1 Ability to see
1 Ability to distinguish colors
1 Ability to hear
1 Ability to smell
1 Ability to taste
1 Sense of touch
SUMMARY DESCRIPTION: The Utility Steward is responsible for maintaining the cleanliness of all kitchen equipment, china ware , flatware , glassware, pots, pans, and work areas and for replenishing supplies with clean ware .
ESSENTIAL JOB FUNCTIONS/DUTIES:
- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC
- Clears all food and beverage outlets of dishes, flat ware, and related items.
- Maintains the cleanliness of outlets and all kitchen equipment, china ware , flatware , glassware, pots, pans, and work areas.
- Replenishes supplies with clean ware.
- Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
- Performs all duties in a safe and careful manner.
- Assists service Attendants as necessary.
- Attends periodic meetings and training sessions.
- Pic k up mats from various outlets and transports to be cleaned and returned to the respective kitchens.
- Break s down all kitchen equipment for cleaning using approved chemicals by the company.
- Complies with all department and company rules, regulations, policies, procedures, internal controls, and government rules and regulations.
- Provides outstanding customer and employee service at all times.
- Presents oneself in a neat and clean appearance at all times.
- Performs other duties as assigned.
- Must be 19 years or older.
- High school diploma. GED, or relevant experience.
- Previous customer service experience preferred.
- Ability to understand MSDS paperwork.
- Collaboration Skills
- Guest Focus
- Communication Proficiency
- Flexibility
- Problem Solving
- Ethical Conduct
- Stress Management/Composure
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority ? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? ServeSafe
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
Physical Requirements Assessment
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
WORK ENVIRONMENT:
2 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
2 Exposure to cramped spaces
3 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
2 Exposure to work safety hazards
1 Exposure to secondhand smoke
2 Amount of overtime/extended work hours required
PHYSICAL EFFORT:
2 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs.
2 Physical strength to handle routine office materials and tools
3 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination : including eye/hand, hand/foot, etc.
2 Endurance: prolonged physical activitwith limited opportunity to rest
MENTAL EFFORT:
1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
1 Memory, considering the amount and type of information
1 Complexity of decision making
1 Time pressure of decision making
1 Analytical thinking
1 Conceptual thinking
1 Ability to compute basic math calculations
COMMUNICATION:
1 Fluency in English
1 Fluency in another language
1 Verbal communication
1 Written communication
1 Non-verbal communication
SENSORY ABILITIES:
1 Ability to see
1 Ability to distinguish colors
1 Ability to hear
1 Ability to smell
1 Ability to taste
1 Sense of touch
