Care Team Assistant (Receptionist)

You could not find a more exceptional fit for your career than Wasatch Behavioral Health! As a local government agency, we are committed to provide access to mental health services to everyone in our community. Wasatch Behavioral Health needs kind and motivated people to best support our clients and clinicians. If you have some experience or education, or even just an interest in the field of Mental/Behavioral Health, come join us!

Schedule: Monday - Friday 9:00 AM - 6:00 PM

Essential Functions (Performs All Or Some Of The Following)

Greets clients at front desk; provides customer service and screens incoming calls; makes preliminary determinations of individual needs and urgency for services; registers clients into Junction, completes initial client intake information records related to Medicaid, insurance, income, etc.; assigns clients to most available or most appropriate service provider based on their insurance and the provider's credentialing.

Schedules appointments; apprises staff of client/appointment arrivals; receives payment for service, residential rents etc., and issues receipt;

responds to billing information requests; prepares and makes deposits.

Monitors staff daily schedules; schedules appointments; prepares and provides pertinent client information, charts and records; creates andmaintains client packets, verifies client Junction ID#; performs as liaison for clients, patients, doctors, therapists, nurses with patients, Medicaid, and drug companies; acts as patient advocate to obtain proper medications; prepares prior authorization letters and forms for submission to Medicaid, ensuring eligibility; organizes and prepares proper documentation, i.e., test results, patient histories, diagnosis, etc.; monitors client

status, computer enters Junction updates, follows client chart and record through transfers and discharges; reviews for HIPPA compliance.

Minimum Qualifications

High school diploma or GED; AND Six (6) months of responsible clerical or secretarial experience.

Compensation

Base Wage Range: $15.93-$20.19 depending on experience. Wage increase available after 1 year in the position and when meeting position and software proficiency standards.

Excellent Benefits Package Including

Utah Retirement Systems (Pension & 401K options)

Public Employee Health Plan Medical and Dental Insurance

Employer Provided Health Savings Account (HSA) Contributions

12 Paid Annual Holidays

Generous leave time (PTO)

Company Paid Life, Short & Long Term Disability Insurance

Vision Benefits Plan

Scheduled Annual Pay Increases

Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.

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