IT Manager

Join our team at Wasatch Behavioral Health as a Full Time IT Manager at our Westpark location! This exciting opportunity allows you to showcase your Information systems knowledge and communication skills while working onsite in Provo, Utah. You will lead the IT team at WBH which comprises of systems administrators, a telephony architect, a data analyst, and a LAN specialist. The annual salary for this position is $79,497 - $100,692 depending on experience.

You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account w Employer contributions, Competitive Salary, Paid Time Off, Company Holidays, and much more! Apply now to be part of a forward-thinking and customer-centric organization dedicated to making a difference in our community!

A LITTLE ABOUT WASATCH BEHAVIORAL HEALTH

You could not find a more exceptional fit for your career than Wasatch Behavioral Health! As a local government agency, we are committed to provide access to mental health services to everyone in our community. Wasatch Behavioral Health needs kind and motivated people to best support our clients and clinicians. If you have some experience or education, or even just an interest in the field of Mental/Behavioral Health, come join us!

SPECIFIC INFORMATION FOR THIS POSITION

General Purpose

Performs a variety of professional administrative and managerial duties related to planning, organizing, directing, and controlling the Information system and data processing functions of the agency. Develops proactive processes to enhance efficiency and effectiveness of records and reporting for Medicaid, Office of Substance Use & Mental Health.

Provides close to general supervision to all Information Services/Technology staff including: Systems Administrator, Database Administrator, Telephony Architect, Data Analyst, Help Desk Coordinator, and LAN Specialist.

Essential Duties and Responsibilities

Manages and coordinates the activities of Information Technology (IT) and Information Systems (IS) Department; Implements and interprets IT/IS policies. Establishes guidelines and practices governing IT/IS activities. Serves as member of Electronic Records Committee in setting agency policy related to records management operations. Participates in HIPPA compliance functions.

Provides data and statistical analysis services and oversees and participates in developing and distributing reporting tools to facilitate the work of program managers, executives and other consumers of information from WBH databases, both internal and external.

Oversees daily functions related to database management, client record management, clinical records auditing, time accounting and data entry; develops process and procedure to audit patient electronic charts, read and review provider notes, identify Medicaid compliance issues, verify service hour entries for abnormal or excessive postings; identifies accuracy of service codes; conducts various data entry audits for private provider records, including billing forms and verifies entries in Center's behavioral health software.

Directs the planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice and/or data formats. Participates in needs analysis with unit and program managers and facilitates alternative solutions to problems.

Provides policy guidance to IT/IS staff. Evaluates and establishes project priorities. Develops and maintains strategic plans designed to enhance efficiency and effectiveness of IT/IS activities. Delegates work assignments. Monitors workflow to assure timely completion. Assigns special projects and distributes work load. Administers performance evaluations to department employees per guidelines for merit and non-merit employees.

Acts as third-party liaison to assure compliance with Medicaid funding requirements; oversees agency transactions related to delivery, documentation, and billing of mental health services to Medicaid eligible clients; coordinates problem solving between other third-party payers, such as insurance companies, substance abuse contracts and special contracts.

Minimum Qualifications

Graduation from college with a Master's degree in computer science, information management, data science, business administration, or related field;

AND

Three (3) years of progressively responsible and professional experience performing above and related duties; specific experience in data analysis, hardware and software systems design and programming preferred;