What are the responsibilities and job description for the Deployment Lead - Sr. Client Services Technician position at Washington County, Oregon?
This position is eligible to work a hybrid schedule 1-2 days a week remotely.
Our Information Technology Services (ITS) Division has an exceptional opportunity to apply your advanced technical skills in providing customer service to internal clients for the operation and maintenance of personal and networked computer hardware and software applications. The Senior Client Services Technician Deployment Lead performs a functional lead role providing technical guidance, scheduling of deployment resources and assistance to journey and entry level technicians, and collaborates with internal and external business and information technology groups on project initiatives.
The ideal candidate for the PC Deployment Lead position is an expert in all enterprise endpoint computer related matters including PC hardware, operating systems, drivers and software installations. This position is a collaborative technical lead who manages the computer hardware refresh life-cycle and coordinates the deployment of PC hardware. The candidate will need the ability to form strong relationships with other IT teams and our County workforce to ensure success. As someone who manages the replacement and refresh of over 600 devices a year, being organized and efficient with scheduling cross-campus installations is a core requirement for this position.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you're interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all of the hiring criteria described above.
- Associate degree in computer science or closely related field of study AND three (3) years of experience providing computer hardware and software support which includes six (6) months of lead or supervisory experience, OR
- Bachelor’s Degree in computer science or closely related field of study AND one (1) year of experience providing computer hardware and software support which includes six (6) months of lead or supervisory experience, OR
- Five (5) years of experience providing computer hardware and software support which includes six (6) months of lead or supervisory experience.
- Please be advised that this position is required to pass a criminal background check post offer.
- Apply today! Instead of submitting a resume, we ask that you complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Law.
- If needed, a Subject Matter Expert (SME) Panel will perform an evaluation of experience and training taken from your employment application materials to include responses to supplemental questions.
- Candidates that successfully pass the previous screening steps will be referred to the hiring manager for interview.
Accommodation under the Americans with Disabilities Act: A reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at 503-846-8606 or washingtoncountyor.gov least 48 hours before the step(s) of the selection process for which you feel you need an accommodation.
Status of Your Application: You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about this and other recruitments.
Additional Resources: New to GovernmentJobs.com Visit https://www.governmentjobs.com/home/applicationguide for a comprehensive, step-by-step guide on the application process.
For technical support, contact Government Jobs' Live Application Support at 855-524-5627.
Questions (?) Regarding This Recruitment
Email: Laura_Aranda@washingtoncountyor.gov
Salary : $6,495 - $7,899
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