Account Manager

Account Manager

Waste Management Reduction Services is the leading waste and environmental consultation services firm in North America.

WMRS serves Thousands of customers in commercial, industrial, and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

Job Summary

Generates revenue growth by utilizing a consultative selling approach in the retention of current Waste Management customers. Manages existing business relationships to achieve budgeted sales goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers. The Account Manager will save, secure, and convert by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during in office & face-to-face interactions. All escalations for customer service within the defined territory will be resolved through this position.

Essential Duties and Responsibilities to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Managing business to business sales relationships. Developing detailed proposals encompassing multiple services. Researching aspects of the waste and environmental services business. Attending conferences/symposiums as a means of networking and staying current with industry-and market-related information. Assignment management. Building trusting relationships. Providing high-impact Communication. Able to identify pertinent Local, County, State, and/or Federal government regulations. Responsible for prospecting and closing to achieve budgeted sales goals by developing and implementing sound selling strategies that ensure revenue growth by selling to new customers only. Manage prospects by developing sound marketing plans and maintaining key information in the prospect database. Reduces lost major accounts by diffusing cancellation requests. Meets or exceeds sales call activity goals for proactive account retention. Increases revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability. Matches Waste Management Reduction Services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other WMRS business opportunities, referring internally as appropriate. Proposes customer solutions that are compliant with appropriate local, state and federal regulations. Devising sales approaches and solutions. Marshalling resources. Sales negotiation. Sales opportunity analysis.

Supervisory Responsibilities This job has no supervisory duties.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience Education: Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4-years sales experience.

Experience: 1 year work experience (in addition to education requirement) in direct business-to-business sales, and phone-based business-to-business prospecting resulting in successfully obtaining customer appointments.

Other Knowledge, Skills, or Abilities Require ability to convert customer cancellation requests in order to maintain revenue levels, and/or complex negotiations skills required. General Competencies Include: Comprehensive understanding of construction industry (phases, materials, waste, etc). Techniques for identifying and managing new business opportunities Technique for identifying and responding to objection Techniques for bypassing Gatekeepers Understands the competitive landscape in the local area Understands Green influences and sustainability Analyze and solve problems Conduct formal presentation Able to design customized solutions that address more than just waste service Excellent business and communication skills Understands how to calculate price and amounts such as discounts Basic software and web-based application Active Learning Sales Disposition Motivational Fit Sustainability.

Normal setting for this job is: office setting and/or outside sales.

Job Type: Full-time

Pay: From $80,000.00 per year

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Danbury, CT 06810: Relocate before starting work (Required)

Work Location: In person