Job Posting for Manager / Supervisor at Water Heater Warehouse, LLC
Position Summary: The Manager / Supervisor at Water Heater Warehouse is responsible for overseeing the daily operations of the warehouse, ensuring efficient and effective management of inventory, and leading a team of technicians and warehouse staff. The role involves maintaining high standards of safety, productivity, and customer service while promoting a positive work environment. The Manager / Supervisor will work closely with the management team to optimize technical staff and warehouse operations and drive business growth.
Responsibilities:
Warehouse Operations Management:
Oversee the overall functioning of the warehouse, including receiving, storage, order fulfillment, and shipping processes.
Ensure compliance with company policies, procedures, and safety regulations.
Develop and implement efficient workflows to maximize productivity and minimize errors.
Monitor inventory levels, conduct regular audits, and coordinate with procurement to ensure stock availability.
Optimize space utilization and implement inventory management systems to track and control inventory movements accurately.
Team Leadership:
Lead and motivate a team of technical and warehouse employees, providing guidance, coaching, and feedback.
Schedule and assign tasks to technical and warehouse staff, ensuring appropriate coverage for all operational activities.
Foster a positive and inclusive work environment, promoting teamwork and collaboration.
Conduct performance evaluations, identify training needs, and provide opportunities for skill development.
Resolve conflicts and address employee concerns in a timely and effective manner.
Customer Service:
Ensure orders are accurately processed, packed, and shipped to meet customer requirements.
Collaborate with customer service teams to address inquiries, complaints, and resolve any order-related issues promptly.
Maintain high standards of customer service, seeking opportunities to enhance customer satisfaction and loyalty.
Continuously monitor and improve order fulfillment processes to reduce lead times and enhance efficiency.
Health and Safety:
Promote and enforce strict adherence to safety protocols and regulations to ensure a safe working environment.
Provide training on safe work practices and equipment operation to warehouse personnel.
Investigate and report any workplace incidents or accidents, taking appropriate actions to prevent future occurrences.
Continuous Improvement:
Identify opportunities for process improvement and implement best practices to streamline warehouse operations.
Monitor key performance indicators (KPIs) and generate reports to track operational performance.
Collaborate with the management team to develop and implement strategies for business growth.
Stay updated with industry trends and technologies, recommending and implementing relevant advancements.
Qualifications:
Proven experience in technical or warehouse operations, with at least 3 years in a supervisory or managerial role.
Strong knowledge of warehouse management systems and inventory control practices.
Excellent leadership and team-building skills, with the ability to inspire and motivate employees.
Exceptional organizational and multitasking abilities to handle multiple priorities simultaneously.
Solid problem-solving and decision-making skills with a focus on continuous improvement.
Strong communication and interpersonal skills to interact effectively with employees, customers, and stakeholders.
Proficiency in using warehouse management software and MS Office applications.
Bilingual in English & Spanish preferred but not a must.
Join the Water Heater Warehouse team as the Manager / Supervisor and play a crucial role in ensuring smooth technical / warehouse operations, delivering excellent customer service, and driving continuous improvement. Apply today to be part of a dynamic and growing organization in the water heater industry.
Salary.com Estimation for Manager / Supervisor in Fullerton, CA
$63,686 to $79,858
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