Chief of Staff

The Chief of Staff to the CEO is a strategic and trusted advisor to the CEO, executive management, operational leadership and key stakeholders in the establishment, communication and measurement of enterprise-wide strategic goals and objectives. What you'll do Partner with the CEO to establish and measure enterprise-wide short-, mid- and long-term strategic priorities. Collaborate with all levels of leadership to align business plans, operations, actions, communication and accountability for goals and outcomes. Develop, communicate, and oversee the execution of enterprise-wide high value, cross-functional initiatives and projects. Manage the Operations Team (Sales Ops, business applications, and business intelligence), elevating business insights for business improvements.  Lead M&A due diligence and post-acquisition integration activities. Establish cadence for and drive functional operating meetings, including executive staff meetings, enterprise-wide All Hands meetings and Quarterly Business Reviews. Create employee communication strategy and assist in execution. Assess operational health via barometers, dashboards and scorecards that measure objectives and key results (OKRs) and key performance indicators (KPIs). Identify patterns and trends in both related and disparate data points. Brief the CEO on findings, insights and recommendations. Advise key stakeholders across global teams on the communication strategy for goals and plans at all levels of the enterprise. Act as the central point of contact for the coordination of the CEO activities; prepare or oversee preparation of relevant documents and briefing material. Maintain a good understanding of current business issues and be able to provide timely advice to the CEO. Identify, drive and/or oversee process improvement initiatives that guide quality improvement, efficiency, and productivity improvement across the enterprise. Establish strong relationships and partnerships across the enterprise. Leverage partnerships to glean organizational insights and where necessary, initiate and direct action to correct course. Prepare written reports, communications, and other materials required by the CEO. Own, program manage, and drive execution of select strategic, organizational initiatives, aligning operational teams. Prepare board presentations and communications for quarterly meetings or special strategic sessions. What you'll need Bachelor's degree, or an equivalent combination of education and experience, MBA preferred Experience working with higher education and/or EdTech companies strongly preferred Hands-on experience and a foundation in the following areas: planning & process, product, financial planning, organizational change, communications & strategy execution Ability to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities Experience directing and managing business critical, cross-functional technology programs and initiatives Proven ability to track, prioritize, and drive multiple concurrent projects to success. Strong data-driven and analytical skills  Excellent communicator in written and verbal form; at ease working with all levels of employees and board members or investors Proven ability to establish relationships, lead and influence across multiple levels and multiple functions of an organization Entrepreneurial spirit, with a high tolerance for ambiguity and complexity, and the ability to be efficient with limited resources  Financial prowess and ability to create budgets, models, etc.  Highest level of integrity and management of confidential information Benefits and PerksCompetitive salary Comprehensive Health Insurance PlansDental and vision insuranceHSA and FSA with company contributionDependent Care AccountVoluntary Short-Term DisabilityLife/AD&D coverageEmployee and family assistance program401(k) Retirement plan with company matchingVoluntary pet insuranceSweat Equity ProgramFlexible and unlimited time offWell-being daysSick time offPaid holidaysFlexible work schedule and remote work optionsFamily bonding leave New Baby StipendAffinity GroupsProfessional Development ReimbursementSit-stand deskMonthly stipend for home office suppliesEmployee referral incentiveCalm App. subscription

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