Clinical and Forensic Business Specialist

Overview

Waters is an authority in life sciences tools, starting with liquid chromatography technologies in the 1960s. Since then, Waters has pioneered analytical techniques across markets including Clinical Diagnostics, Food & Environmental, Pharmaceuticals, and Materials. In Clinical Diagnostics, Waters has leading LC-MS technologies, which are already used for many applications including therapeutic drug monitoring, newborn screening, and endocrinology.

With the growth in precision medicine, it is an exciting time for LC-MS in clinical diagnostics. For 10 years, PCR-NGS techniques have been widely used for clinical diagnostics. Clinicians now want a real-time understanding of disease states, requiring a more complete picture of proteins, lipids, and steroids. LC-MS based assays are essential to provide this level of insight with their analytical specificity, sensitivity, and capacity to analyze simultaneously multiple analytes.

Our vision is for Waters to own the continued broad-based adoption of LC-MS. This will be accelerated by continued innovation including new ionization methods, improved ease of use, as well as novel applications in ‘omics’ research and anatomical pathology.

Waters is seeking a dynamic contributor to fill the role of a Clinical & Forensic Business Specialist. This person will have the exciting opportunity to drive the sales of our full range of products and services, which include: Ultra Performance Liquid Chromatography System, Mass Spectrometers, software, consumables and services for the New York City Region.

The desired candidate should be highly self-motivated to develop and implement a territorial business plan, while working in unison with their assigned specialists and marketing colleagues in order to deliver a strong call cycle and business development activities. The foundation of the account manager's role is to develop a keen understanding of the customers' needs to craft solutions with lasting and significant impact.

Responsibilities

• Meet or exceed sales targets
• Maintain installed-base customer happiness
• Boldly develop new prospects and penetrate driven accounts
• Visit customers daily to highlight Waters solutions and help customers with any technical obstacles in their way
• Build technical proficiency on Waters solution and to be perceived by customers as a credible resource
• Maintain current knowledge on clinical and forensic market dynamics, application trends, and other critical business information
• Provide information to marketing team to build business development programs
• Fully use of our Sales Contact Management Tools and Applications
• Submit accurate and timely monthly sales forecasts
• Coordinate marketing related activities, such as seminars and workshops within the territory, on a quarterly basis
• Business Development required in high potential areas (e.g., NYC)
• Candidate must be located within a 60-70 mile radius of NYC, as most of the business travel will be close to NYC

This is a field position, so you would work 100% from your home office, and be expected to travel of at least 50% of the time in your territory, as well as attend conferences, meetings, and workshops.

Qualifications

Education:

• Educational background in a scientific field (e.g., chemistry, biology or biochemistry) or a science-related field of study, with a Bachelor of Science degree as a minimum

Experience:

• Minimum 3 years of sales experience in Clinical Diagnostics Market segments (Hospitals and Independent Clinical Testing Labs, IVD labs)  as well as Forensics Markets (Toxicology, Seized Drugs, Drug Chemistry)
• Business Development experience in the main city centers, such as NYC (5 boroughs), Long Island, Newark /Jersey City, etc.
• Previous sales experience with LC-MS/MS systems, Consumable Chemistries (SPE, columns, etc.) for use with LC-MS/MS workflows, and Informatics; any marketing experience is a plus
• Solid understanding of CRM tools, including : Sales Force, SAP, MS Office, etc.
• Overnight travel is required as needed, with a minimum travel of >50% within the territory (minimum 2 weeks per month at customer site / conferences / seminars)

Skills:

• Action and result oriented
• Sound communication and presentation skills
• Highly organized / well-prepared / territory & time management skills
• Strong communication skills and a good listener
• Matured disposition, positive demeanor and strong sense of dedication
• Adaptive to a dynamic environment
• Strong technical background in analytical technologies, especially LC and MS
• Ability to work from a home-based office setting 

#LI-Remote

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to tackle the challenges of tomorrow. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and flourish with it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

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