Office Coordinator - Youngsville MedAccess

Person Memorial Hospital

Who We Are:

At Person Memorial Hospital, we value people and strive to create an environment where individuals are recognized for who they are, not just what they can do. Our community facility boasts 68 beds and offers a range of specialties, including orthopedics, cardiology, general surgery, and emergency medicine. We also have a skilled nursing facility, imaging and laboratory services, and other subspecialty care options.

Where We Are:

Roxboro is north of the busy urban areas of Raleigh, Durham, and Chapel Hill. The town is known for its serene rural landscapes, pleasant climate, and warm small-town hospitality. Surrounded by beautiful hills, lush forests, and farmlands, Roxboro offers a relaxed lifestyle with excellent educational facilities, affordable tax rates, quality healthcare, and various recreational activities.

Position Summary

Practices according to Person Memorial Hospital policies/procedures/standards. Performs clerical and reception duties.

Reports to: Practice Manager

Responsibilities of the Position

• Provides general patient care on an ongoing basis and/or during any interactions, administering to the emotional and physical needs of patients.
• Provides prompt and courteous response to customer's and public's needs and requests.
• Obtains accurate information pertinent to the patients visit at Person Physicians through interviews and/or by locating patient records.
• Schedules studies, tests, and appointments effectively, minimizing conflicts and making best use of patient's and health care professional's time.
• Performs clerical and receptionist duties.
• Develops detailed courses of action to ensure special events or projects are executed properly or departmental programs are administered effectively.
• Provide health education to patient and family members.
• Maintain and coordinate communication among patient, family members, staff and physician as evidenced within medical record and patient.
• Composes, prepares and edits written and/or graphic materials (e.g. letters, correspondence, reports, proposals, brochures) using correct grammar and format, and meeting content requirements.
• Identifies potential safety hazards in work areas and takes appropriate action to ensure safety of self and others.
• Processes incoming/outgoing forms and documents according to standard operating procedures.

Minimum Education
High School Diploma or Equivalent

Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience
Preferred knowledge or experience with medical office to include all types of insurances (authorizations, verifications, and scheduling). Good communication skills.

EEOC Statement:

Person Memorial Hospital is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.