What are the responsibilities and job description for the Regional Manager position at Wax Center Partners?
Description
We are a well respected and fast-growing leader in the beauty industry, seeking a Multi-Unit Leader to drive between 4 & 6 locations to achieve next-level success. Our multi-unit leader will play an integral role in our growth and accomplishment. They will serve as a leader and partner to their team by coaching and developing them into industry leaders in their own right. They are passionate about leadership, culture, attention to detail, and brand loyalty. All qualities that make us an industry leader.
Leadership and Development
- Recruit, hire, retain and develop a team of single unit leaders that strive to:
- Achieve excellence in all areas of measured performance
- Meet or exceed company business objectives
- Drive business through effective labor management
- Utilize a hands-on supervision environment with a strong emphasis on sales.
- Coach teams to develop and maintain operational best practices. Ensure company sales and customer service standards are upheld consistently across all locations in the market through effective coaching and training of staff.
- Direct, train, and supervise store leadership in implementing and maintaining the highest level of presentation and visual standards consistent with our brand.
- Tailor and conduct sales and management training events as required by the needs of the business and the influence of company leadership.
Business Skills:
- Ability to monitor, analyze, and report on business trends across all locations within the market to relevant stakeholders.
- Demonstrated successes in developing and implementing plans to maximize sales and meet or exceed goals within the market for all Key Performance Indicators including labor cost and expense control.
Employee Relations:
Our Multi-Unit Leaders ensure that our team members feel welcome, respected, and valued as our greatest organizational asset. They work hard to make sure all our associates have a great place to work, with every opportunity for success.
Multi-unit leaders ensure that all policies and procedures are implemented in all locations across their market. They are the absolute expert in how our business should run and are an invaluable resource to their team. They inspire their teams to embrace change and the improvements necessary to grow our business.
Requirements
Required Experience:
- 3 to 5 years of retail management experience, with at least 1 to 3 years managing multiple units.
- Ability to travel to all Centers in your assigned market area.
- Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective Leaders.
- Highly resourceful, flexible and ability to solve problems in a timely manner.
- Ability to build and maintain relationships with key stakeholders and business partners.
- Strong knowledge of the business landscape and ability to translate findings to positively impact business.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office suite.
- Demonstrated ability to develop and lead a team that drives results.
- Proven ability to manage multiple business priorities.
- Ability to communicate effectively across multiple platforms with all levels, especially when communicating from distance.
- Successful track record talent recruitment, selection, development, and promotion.
- Proven ability to create an open and positive work environment.
- Strong customer service orientation and an obsession with creating the perfect associate and guest experience.
Wax Center Partners offers:
- Competitive base salary.
- Generous bonus opportunity.
- Comprehensive benefits including medical, dental, vision, and 401(k).
- Complimentary waxing at all Wax Center Partners locations.
- A collaborative work environment focused on the successes of our associates.
