Position Summary
The Field Property Claims Associate is a position designed to hire a person who may not have any or minimal prior claims experience and train them to fill the role of a Field Property Claims Adjuster. The Field Property Claims Associate is responsible for learning and eventually the handling of a variety of Residential, Farm and Commercial line claims, which includes properly investigating, accurately assessing, and resolving property claims in an expedient manner. The Field Property Claims Associate will also exceed customer service expectations and communicate frequently with policyholders on resolution of claims.
Primary Responsibilities
Minimum Qualifications
Working conditions
This position may be performed at the company headquarters in a traditional office environment full-time, at one’s remote office full time, or a hybrid schedule of part-time at the company headquarters and part-time at one’s remote office. This position routinely uses standard office equipment such as computers, phones, printers, and filing cabinets. This position also works outside the office, inspecting properties in which insurance claims have been made. This position regularly travels to a variety of destinations in a motor vehicle.
Physical requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to talk or hear over the phone or in a face-to-face conversation. This position will frequently be required to sit, stand, walk, stoop, kneel, crouch, use hand to finger, handle or feel, and reach with hands and arms. This position also requires the ability to climb a ladder to access roofs and lift up to 60 lbs. occasionally. Specific vision abilities required by this position include close vision, color vision, peripheral vision, and the ability to adjust focus. This noise level in the work environment is usually moderate.
Direct reports
None
Note
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
Wayne Mutual Insurance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
Schedule:
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Application Question(s):
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Ability to Relocate:
Work Location: In person
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