Office Administrator

Excellent communication and organizational skillsExperience working in an administrative capacityAble to manage time well, meet deadlines, and work autonomously

Opportunity: To Grow. To develop your own career path and find an area you thrive in.Longevity:  Our colleagues stay here because they have the ability to grow with our agency and it's a fun environment where they are rewarded for individual and team successAtmosphere: Friendly, family-like environment that appreciates the importance of work-life balance and offers a hybrid work schedule.

Let us be the best place you’ll ever work!  Here’s what we offer:

We have a casual but supportive work environment and offer competitive compensationand benefits. Starting salary is determined by experience, education, and potential.

Benefits offered:

• 100% employer paid health insurance for employee
• Team-based incentive commissions
• Life insurance
• Supplemental benefits available for dental, vision, short and long term disability, etc.
• Paid time off benefits: PTO and 10 paid holidays
• IRA with up to 3% match
• Employer paid professional development and continuing education

WBA has an opening for an Office Administrator to handle administrative tasks for the agency. Responsibilities include but are not limited to the following:

• Greet customers as they come into the office and ensure they are assisted as needed
• Answer incoming calls, gather basic information about who is calling and what the call is in reference to, and transfer to the appropriate person within the agency
• Gather and scan documents into the agency’s client management tool
• Assist customers with making payments for their policies through various carrier websites
• Check voicemail messages and faxes and transfer to the appropriate person within the agency
• Sort mail that is delivered each day and ensure that each piece gets to the appropriate person within the agency
• Process daily downloads that come from the carriers into our agency management system and match to existing policies
• Manage office supplies; keep track of inventory, order additional supplies as needed, and ensure breakroom is tidy and organized
• Keep office calendar and PTO schedule up to date and send daily email to the team
• Pull daily reports from agency management system and update accounts as needed
• Help with onboarding of new employees by ordering supplies and getting work stations set up
• Coordinate office events; team outing, lunches, and other celebrations as needed
• Keep track of employee birthdays and volunteer days
• Assist office staff with various projects and tasks as needed

Since the person in this role will be the first point of contact for customers, it is important that he/she has a positive and cheerful attitude as well as the ability to make people feel welcome. Although this is an entry level position, there is opportunity for growth into other roles within the agency. WBA is looking for a candidate who is interested in a long-term career opportunity.  

Auto Home, Business and Life Insurance in Virginia

Smarter insurance starts with experts who think a little differently — a company which understands your industry and what’s on the line for you. As the largest independent insurance agency in Chesterfield County, we’ve built our business creating innovative solutions to the toughest risk management challenges.

We believe our clients’ financial security and quality of life deserve the utmost dedication, expert advice and personal attention from a trusted partner. As your insurance advisor, we help you make smart decisions – protecting you from the unexpected and planning for the predictable.

• Healthcare
• Dental
• Vision
• 401(k)
• Education Assistance
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Flexible Spending Accounts (FSAs)
• Health Savings Accounts (HSAs)
• Life Insurance
• Long-term Disability
• Short-term Disability
• Paid Jury Duty Leave