Community Manager

WC Smith has an exciting opportunity for a Community Manager to join the team at Garden Village, located in Washington DC! The successful Community Manager candidate will take ownership of all aspects of property management.

• Provides a high level of customer service to residents
• Manages the financial performance of the property, including maximizing income
• Manages the lease-up of the property
• Cultivates strong relationships with all residents
• Works a flexible schedule to accommodate the needs of residents and lease-up
• Quickly and effectively resolve resident concerns.
• Verify billing details as needed
• Reviews resident ledgers
• Manages both the maintenance and office team members
• Contributes to the retention of residents within the property
• Partners with the maintenance team to ensure resident satisfaction
• Comply with tax credit policies and procedures established by the corporate Tax Credit Office.
• Determine LIHTC eligibility of all applicants in accordance with program guidelines.
• Process original, initial, interim, and transfer certifications and the yearly re-certifications of residents.
• Maintain LIHTC files in accordance with program and WC Smith requirements.
• Monitor original lease-up requirements and the delivery of certified units within investors’ projected timeframe.
• Train new management and leasing staff members to ensure proper compliance with LIHTC requirements.
• Conduct periodic training of all site staff to ensure continued compliance.
• Maintain spreadsheets that display lease-up efforts, dates, units, households, and effective dates with placed in service dates to be used in reporting to the owner’s accountants in the first year of compliance.
• Assisting with other initiatives as needed

CAREER EXPERIENCE:
• Bachelor’s degree preferred

• Minimum 3 years of experience working as a Property Manager
• Prior experience in a tax credit property required.
• Tax Credit Certification required
• Strong financial skills, with general accounting knowledge
• High level of customer service approach, with experience managing at least 50 units required.
• Exemplary problem-solving, communication and analytic skills.
• Excellent organizational skills.
• Understanding of Federal Fair Housing laws, as well as local regulations
• Real estate software experience required (Yardi and OneSite preferred)
• Advanced Microsoft Office skills such as Outlook, PowerPoint, Excel, and Word.
• Professional demeanor and presentation

BENEFITS:
• Health Insurance

• Dental Insurance
• Vision Insurance
• 401k Plan with company match
• Ten paid holidays
• Commuter Benefits
• Employee Assistance Program
• Free parking

ABOUT WC SMITH
WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate.

Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area.

What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long-term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them.

WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers@wcsmith.com or 202-465-7075.