Customer Service/Front Desk

Lafayette, LA Full Time
POSTED ON 5/13/2024

WCC Furniture & Mattress Center is a fast-growing, locally-owned furniture store in Lafayette, Louisiana. This position is a customer-facing position in a professional setting.

We are currently seeking a cashier/customer service representative with the following traits:

  • ability to provide excellent customer service both in person and over the phone
  • positive, friendly attitude toward both coworkers and customers
  • ability to work well with others
  • highly organized
  • detail-oriented
  • working knowledge of computers
  • flexibility, adaptability, and problem solving skills
  • ability to learn quickly
  • ability to complete daily tasks (once trained) without supervision

Required tasks include but are not limited to:

  • Providing friendly customer service in person and over the phone
  • Completing customer transactions accurately
  • Answering and operating multi-line phones
  • Maintaining office filing system
  • Maintaining and inputting data in our system(s)
  • Operating and maintaining basic office equipment including printer & scanner
  • Various other clerical duties required

Advancement opportunities are available for the right candidate. We are a growing business with multiple departments for cross-training.

Website/Graphic Experience a PLUS $$

MUST WORK SATURDAYS . This is non-negotiable for this position.

5-days/week, Full time

Off Sundays and one other weekday (to be decided by management).

Saturdays are required.

Background check as well as possible drug screening will be conducted prior to hire and random drug tests will be conducted throughout employment.

Online applications will be reviewed, but in-store applications will get quicker interview times. For faster consideration, please apply IN PERSON at 255 Ridge Road, Lafayette LA. Ask for Jaime, Chasity, or Matt. Website/Graphic Experience a PLUS $$

Work Remotely

  • No

Job Type: Full-time

Pay: From $12.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Every weekend
  • Monday to Friday

Application Question(s):

  • Available to work on Saturdays?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Required)
  • Computer literacy: 1 year (Required)
  • Cash handling: 1 year (Required)

Work Location: In person

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