What are the responsibilities and job description for the Office Assistant / Front Desk/PART TIME position at Webb Automotive Group?
Office Assistant / Front Desk – PART TIME
We are seeking a highly motivated- entry level Office Assistant / Front Desk clerk with excellent customer service skills and a winning attitude. This individual will be responsible for basic accounting skills and routine cashier / reception functions.
Responsibilities
We are seeking a highly motivated- entry level Office Assistant / Front Desk clerk with excellent customer service skills and a winning attitude. This individual will be responsible for basic accounting skills and routine cashier / reception functions.
Responsibilities
- Receive calls into the dealership, determine the nature of the call and direct caller to their destination
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Stock in vehicles in a timely manner
- Receive cash, checks and credit card payments from customers and records the amount received
- Make change accurately and issue receipts to customers
- File and scan documents into our DMS
- Performs end-of-month procedures as required
- Maintain coffee bar and customer waiting area in clean and orderly condition
- Replenish coffee bar and order supplies as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Assist Managers with various clerical duties and other projects as assigned
- Good verbal and written communication skills
- Highly motivated, organized, reliable and detail-oriented
- Can-do attitude with ability to work independently within a team environment
- Available to work flexible hours on weeknights & weekends
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