Director of Admissions and Marketing

Overview

The Director of Admissions and Marketing is responsible for  providing a positive experience for referrals and their families interested in joining Webster at Rye.  This role plans and provides engaging tours, manages admissions and community events.  This is a full-time salaried position based in Rye, NH at Webster at Rye and reports directly to the Executive Director.   

BENEFITS

• Hourly pay
• 401(k) matching
• Paid time off
• Referral program
• Employee recognition
• Employee assistance program
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance

Responsibilities

• The Director of Admissions and Marketing makes a preliminary assessment of financial and health status and level of functioning of the applicant. The decision must be that which is best for the potential resident and Webster at Rye, a Silverstone Living Community. 
• Coordinate the application process and advise the Executive Director of recommendations of applications. 
• Daily inquiry response and continual follow-up activity (phone, letter, appointment).
• Maintain goals for call outs, appointments, sales and tours.
• Work with individuals, families, and groups to encourage residency at Webster at Rye.  
• Schedule and implement tours for prospective Residents and/or their decision makers.
• Continually manages and monitors the referral process.
• Coordinates notification of applicants as to the outcome of referral/approval process.
• Assists approved applicants in selecting appropriate living accommodation, prepares and files necessary documents, and establishes a move-in date.
• Coordinates with appropriate departments and disseminates appropriate information for a smooth admission.
• Arranges for and conducts final sign-in procedures.
• Completes all community paperwork and turns completed file to accounting.
• Assures that orientation process has been scheduled or completed.
• Builds and maintains a waiting list of potential residents - updates periodically and draws from it to fill upon vacancies.
• Enters each contact with clients, trusted decision makers into Enquire Database (senior housing sales software).
• Assists at special marketing events to advertise Webster at Rye, a Silverstone Living Community.
• Promotes a positive public image of Webster at Rye through personal conduct, both at Webster at Rye and within the general public.
• Individual responsibility for self-safety and that of immediate work environment.
• Participate in all mandatory in-service education, including but not limited to fire, disaster and right-to-know programs.
• Other tasks assigned by the Executive Director.

Qualifications

• Proven experience in Marketing, Sales and/or Admissions in senior housing or other related area.
• Patience and ability to effectively interact with potential clients, residents, familes.
• Must possess leadership skills and show initiative.
• Must possess excellent written and oral communication skills. Must have proven presentation skills.
• Excellent organizational, detail orientation and coordination skills.
• College or comparable experience required.

Silverstone Living is a non-profit organization supporting Hunt Community, The Huntington at Nashua, At Home by Hunt and Webster at Rye. Our organization is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.