Job Posting for Customer Readiness Specialist - Facilities at Weigel Stores, Inc.
The customer readiness specialist is responsible for completing their assigned duties that are essential in ensuring the location is 100% customer ready. This includes but is not limited to; ensuring delivery of superior customer service, maintaining a safe environment for employees, customers, and vendors, and adheres to and enforces all company programs, policies, and procedures.
Exterior
Detail clean the pumps and trashcans
Replenish the windshield fluid and blue towels
Apply liquid gold to trash cans
Pressure wash sidewalks, parking spots and under canopy as needed
Detail clean mulch areas, rock beds, and retention ponds
Clean and pressure wash the dumpster area
Clean Ice machines and propane cages
Inspect the canopy, security cameras and lighting
Inspect the exterior of the store for any property damage
Report any opportunities that may require a maintenance ticket
Interior
Detail clean the gondola shelving by taking all the product off the shelves and wiping clean.
Deep clean the restrooms by cleaning light fixtures, urinals, toilets, walls, hand blowers, sinks, vents and replenish all supplies
Beverage and beer coolers; detail clean floors, under racks, door ledges, cooling vents, and racks.
Stock front and face both beer cooler
Clean and organize back stock rooms. This would include cleaning BIB area and hoses
Detail clean the FOTG case and ensure coils are wiped clean of dust
Detail clean the deli area by removing product from shelves and scrubbing shelves, walls, vents, light fixtures, all stainless-steel appliances and fixtures, mop sink, under coffee cabinets, smoothie station, and floors
Detail clean deli freezers and coolers
Report any opportunities that may require a maintenance ticket
Employment Standards:
REQUIRED – High school diploma or equivalent.
Ability to work with guests; properly respond to inquiries or complaints; communicate complaints, requests, operational issues, etc. in a professional, effective and timely manner.
Ability to work with other store associates as a team.
Basic computer skills – ability to utilize Microsoft windows environment to perform clock in and out procedures and company paperwork.
Excellent interpersonal, written and verbal communication skills. Ability to read and write English; solve practical problems; basic math skills. Follow written & verbal instructions; able to make change accurately.
Strong organizational and time management skills; ability to stay focused; professional phone etiquette.
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