What are the responsibilities and job description for the Receptionist position at Welch Packaging Group Inc.?
Receptionist
Hourly - Full Time
About Welch Packaging:
Headquartered in Elkhart, IN, Welch Packaging was started in 1985 with four employees. Since then, Welch has become one of the most dynamic independent packaging companies in the United States. Welch now has multiple sheet plants throughout the Midwest. Welch Packaging has grown from four employees to over one thousand employees.
With customers at the core of our business philosophy, we have a service discipline that makes us easy to do business with. Through organic growth, strategic acquisitions, and a strong entrepreneurial spirit Welch Packaging continues to be a leader in custom packaging solutions.
Welch encourages associates to serve in a variety of civic and charitable organizations. The "Welch Way" involves giving back to our communities. On an annual basis, Welch Packaging contributes to a variety of charities and higher education in the communities in which we serve.
At Welch Packaging, we believe in building boxes, but we don't believe in putting our associates into them! Welch hires people who fit our business culture -- people with integrity, a commitment to customer service and a passion for success -- and we teach them the packaging business through a comprehensive individualized training and placement program. Welch looks for life-long learners committed to making a difference in the world through their work. Come grow with us!
Interested candidates with strong work ethic, customer focus, and initiative to succeed in a fast paced environment are encouraged to apply! All candidates for this position are subject to an authorized background check and drug screen. The candidate must pass both to become a Welch Packaging Team Member.
Hourly - Full Time
About Welch Packaging:
Headquartered in Elkhart, IN, Welch Packaging was started in 1985 with four employees. Since then, Welch has become one of the most dynamic independent packaging companies in the United States. Welch now has multiple sheet plants throughout the Midwest. Welch Packaging has grown from four employees to over one thousand employees.
With customers at the core of our business philosophy, we have a service discipline that makes us easy to do business with. Through organic growth, strategic acquisitions, and a strong entrepreneurial spirit Welch Packaging continues to be a leader in custom packaging solutions.
Welch encourages associates to serve in a variety of civic and charitable organizations. The "Welch Way" involves giving back to our communities. On an annual basis, Welch Packaging contributes to a variety of charities and higher education in the communities in which we serve.
At Welch Packaging, we believe in building boxes, but we don't believe in putting our associates into them! Welch hires people who fit our business culture -- people with integrity, a commitment to customer service and a passion for success -- and we teach them the packaging business through a comprehensive individualized training and placement program. Welch looks for life-long learners committed to making a difference in the world through their work. Come grow with us!
Interested candidates with strong work ethic, customer focus, and initiative to succeed in a fast paced environment are encouraged to apply! All candidates for this position are subject to an authorized background check and drug screen. The candidate must pass both to become a Welch Packaging Team Member.
In addition to a competitive wage, we offer competitive benefits package that includes a 50% match 401K up to 8% of your contributions, wellness incentives, contributions to your health savings account up to $700, 100% coverage on preventative care benefits including prescription medicines, medical, dental, vision, life and supplement life insurances.
Summary:
As the Receptionist, you will serve as the first point of contact to all visitors and callers for the local Elkhart campus.
Key Responsibilities:
- Accept, screen and route telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information to ensure a positive experience for both external and internal customers.
- Greet and direct visitors to the correct locations, providing a welcome atmosphere for all.
- Maintain and organize front office/lobby area creating an environment of excellence.
- Order office supplies/equipment for Elkhart employees upon request, ensuring proper approvals have been received.
- Stocking and organizing supply closet as needed.
- Additional duties as assigned by management.
*Duties may vary depending on location
Requirements / Qualifications:
- High school diploma or GED
- Two years general office experience
- Intermediate PC skills, proficient with MS Office with an ability to use “in-house” developed software programs
- Strong planning, organizational, and executing skills are required in this role; forward-thinking, prioritization and project management skills
- Excellent speaking and phone communication skills.
- Able to read/write/speak English and Spanish fluently with excellent verbal/written communication
- Relational, trustworthy, respectful, and a steady personality who handles situations with optimism and patience; good listener who can be flexible and invoke great ideas to make the best decisions.
Physical Requirements:
- Ability to stand for up 4-8 hours in one session
- Ability to sit at desk for 4 hours per day
- Ability to operate keyboard and view computer screen as needed throughout the day
- Ability to write ideas/information in a logical flow as needed throughout the day
- Ability to communicate with others via phone, in-person, and computer on-going
- Ability to listen to customers, problem-solve, and respond accordingly
- Specific vision abilities required in this role includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Ability to read, write and speak English and Spanish fluently
- Ability to sit, stand, walk, bend, reach, kneel, squat, twist, push, pull, stoop, crouch, and carry items frequently Lifting up to 25 lbs. sporadically
Work Environment:
- The employee is regularly exposed to an office and manufacturing environment with moderate noise. The employee is occasionally required to wear suitable Personal Protective Equipment while visiting manufacturing departments.
- The employee is frequently exposed to moving mechanical parts and occasionally exposed to fumes or airborne particles. The environmental climate is temperature-controlled.
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