Residential Supervisor

BASIC FUNCTION: 
The Residential Coordinator works in cooperation with residential and program staff to ensure that staff are 
knowledgeable and providing client services as required per each client’s ISP.

RESPONSIBILITIES:

Client Services:

• Oversee the day-to-day functioning of the assigned site including ensuring immediate client health & 
  safety needs and staffing/supervision levels are provided
•  Maintain up to date knowledge of all client’s ISPs—including all medical, psychiatric, behavioral, 
  nutritional, social and physical needs and ensure that staff are adhering to each ISP. Provide info to 
  DRS in preparation for ISP process and ensure new/revised ISP is implemented and staff are trained.
•  Ensure that each client has ample opportunity to get involved in their community and that community 
  activities are planned and executed by staff
•  Review client documentation including UIR’s, Therap, and HRST.
•  Ensure all UIRs are reported timely and completed accurately by staff.
•  Assist in the UIR and MUI investigation process.
• Assist with client admissions/discharges.

Team Communication: 

• Communicate information pertinent to client services, training topics and/or Welcome House policy or 
  procedure to staff at site.
•  Directly communicate with DRS on needs that must be addressed for changes made to ISP as needed.
•  Ensure appropriate communication systems are in place between home and Day/Activity programs.

Medical:

• Ensure med cart is appropriately stocked and includes all prescribed physician’s orders; pursuing 
  medication refills and/or new prescriptions as needed
•  Oversee medication administration and MAR documentation, ensuring clients are receiving proper 
  medications and medication changes are implemented timely and without error
• Manage monthly MAR changeover from pharmacy, ensuring all meds are accounted for and available
• Monitor client acute and chronic medical needs and pursue necessary treatment or guidance
• Schedule and run client psychiatric appointments and other appointments that require specialized 
  knowledge of individual as needed
• Ensure healthy food options are available/provided and client diet orders are followed 

Financial:

• Manage each client’s banking—including personal billing, bank transactions, client budgeting & receipts.
•  Plan weekly menus and shop accordingly within household budget. 
  Staff Training & Oversight:
•  Train new staff members on client-specific and house-specific information, providing hands-on 
  instruction & demonstration and utilizing appropriate forms & training materials
•  Monitor timesheets/punches and compare to weekly billing sheets. Communicate with the DRS to 
  ensure completion.
•  Monitor staff documentation completion and address concerns with staff responsible and communicate 
  issues to DRS.
•  Document issues pertaining to staff corrective action and give information to DRS to address.

Home Management:

•  Ensure that site is in compliance with all regulations—including fire drills, severe weather drills, crisis and 
  emergency plans. Document accordingly and maintain those documents as required.
•  Ensure site is equipped to handle emergencies and stocked with appropriate supplies/kits and that each 
  staff person is trained on their use.
• Perform other duties as assigned.