What are the responsibilities and job description for the Health Content Intern position at Well?
Company: The mission of Well (https://www.well.co/) is to transform healthcare through our unique impact to our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product -- a consumer health engagement platform -- integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We’re a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Note that all new hires at Well are required to adhere to the COVID Vaccination Requirement Policy.
Position: Health Content Intern
Reporting To: Manager, Strategic Partnerships & Content Operations
Start Date: June- August 2022 (dates flexible; 40 hrs per week), with flexibility to continue part-time (10-15h/week) into the 2022-2023 academic year.
Location: Remote (with the opportunity to work in our Chapel Hill, NC or Newton, MA [Boston] office, if desired)
Position Summary
As part of the Health Content team, the primary mission is to develop, refine, and build content that supports Well’s goal to offer end-to-end health and wellness support for all members to improve total health and reduce costs.
- You will partner closely with our Medical Director, Behavioral Health Director, physicians and ops team to create and review member-facing clinical content
- You will support operational processes, including final review of content and efforts to streamline our approach and increase efficiency
- You will ensure technical rigor and adherence to the detailed editorial guidelines for all Well content
- You will build short and long-form content into our app platform utilizing an internal development tool
- You will assist in testing and editing content prospectively and retrospectively
- You will take personal responsibility for keeping all Well systems and data, including sensitive member data, secure and safe, according to Well data and security policies and HIPAA guidelines
Minimum Qualifications
- Current undergraduate student preferably with a concentration in health, computer science, or engineering healthcare-related field (BS/BA).
- Industry knowledge and experience in healthcare, public health, and/ or healthtech
- Interest in creating, refining, and adapting clinical content
- Excellent communication
- Strong collaboration skills
- Research experience and analytical skills
- Flexible, self-starter who is willing to learn, adjust and adapt
- Ability to work in a fast paced start-up environment, maintaining focus on efficiency and consistent improvement
- Detail oriented, management of deliverable timelines
Additional Job Information
Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team.
Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
