Maintenance Technician

WellBorn Management is seeking a Director of Operations with the leadership to be responsible for the success of our several concepts within an assigned region. As an integral part of the success of our business, the Director of Operations is supported with the tools needed to succeed in our dynamic organization.

Responsibilities:

Oversee our management staff and develop top talent within our concept.

Serve as the liaison between your region businesses and the corporate office ensuring strong communication.

Strong focus on daily sales, marketing plans and unit operations including costs, labor, and guest relations.

Highly skilled in guest relations, business and financial management, and motivating teams.

Maximize sales and profits by setting the standard of excellent customer service.

Supervise, train, motivate and develop General Managers and management teams to achieve operational excellence.

Exemplifies a continual sense of excellence striving to perform quality improvements.

Supports the cultural initiatives of the company and drives the WellBorn Training principles.

Audit and review management teams for sales-building plans, people development and operational issues.

Implements annual strategic plan for area concepts.

Conducts regular performance reviews; cash, sales and labor audits.

Ensures company standards are enforced and met.

Uses independent thinking and sound decision making skills.

Values training and adheres to WellBorn’s training systems.

Requirements:

Bachelor’s Degree, advanced degree a plus.

7 years of experience in a leadership role managing multi-units in the hospitality industry.

Experience overseeing and supporting Management Teams in the assigned region.

Ability to attract, develop, and retain high performing work teams.

Outstanding leadership skills and able to motivate a diverse team.

Possess exceptional customer service and verbal communication skills.

Ability to lead and motivate a team of managers in a fast moving environment.

Strong math skills and Windows-based computer skills.

Hands-on, with the ability to manage multiple tasks, prioritize and meet deadlines.

Strong analytical and problem-solving skills.

Ability to supervise situations and accomplish goals on a timely basis.

Benefits:

We offer competitive salaries, bonuses, and benefits.

We are small enough to be like family…and large enough to be the support you need in what can be a challenging position!

We have multiple hotels that offer endless advancement and professional development opportunities.

Equal Employment Opportunity:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

WellBorn Management Inc. - Director of Operations Position - Apply Today