Job Description
Our organization is seeking an energetic, motivated, customer service professional.
In this role, the incumbent will register patients by obtaining demographic, insurance, and medical information and collecting co-pays and deposits.
Effectively completes a variety of goal-oriented departmental tasks that will require adaptability, attention to detail and efficiency.
Essential Duties
- Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing.
- Inputs patient registration information into computer system and verifies accuracy of data entered.
- Prepares required forms for signature by patient or family member.
- Requests and collects co-pays and deposits, and issues receipts at time of payment.
- Discusses financial arrangements with incoming patients and / or family members and explains billing and collections policies.
- Communicates with medical / clinical personnel regarding patient access, inter-facility transfers, reimbursement issues, authorization requirements, etc.
- May verify patient insurance coverage and obtain and track authorizations for procedures to be performed.
Insurance verification
Pre-authorizaiton of procedures
Qualifications
- High School diploma or GED equivalent
- Typically requires one (1) year experience in an office / administrative environment.
- Bilingual (English and Spanish) preferred
- Requires a valid Texas Driver's License, appropriate driving record and auto
liability insurance that meets the minimum required by State of Texas statute.
- Mental and physical health sufficient to meet the demands of the position.
- Must be able to adhere to all client related policies and procedures
including confidentiality.
Skills
- Demonstrated human relation and effective communication skills a must
- Experience with EMR software preferred.
- Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
- The ability to work effectively under pressure.
Additional Information
Wellness Pointe is an Equal Opportunity Employer.
Last updated : 2024-05-17