Quality Assurance Associate

Company Description

At Wellness Pointe, everyone will receive an exceptional quality of care. The center has expanded into a multifaceted clinic that offers obstetrics, pediatrics, general medicine, family planning, and dentistry. Some of the other services offered by our well qualified staff include education, intervention, and management of the many social issues that impact our community. Everyone is treated in complete confidence. Medicaid, Medicare, and most private health insurance is accepted.

Job Description

Conducts quality assurance audits of new and existing processes and products, detects quality problems monitors and records the results from processes and procedures, compares like results to predetermined expected ranges, and takes corrective measures to improve operational processes when measurements are found to deviate from standards.

• Collects and analyzes data on company processes and products, and arranges the data in reports for management
• Verifies logs, databases, and other data to track quality concerns and improvements
• Investigates and diagnoses quality complaints, tracks down components, and recommends corrective actions to improve processes and practices
• Assists the Chief Compliance Officer with corrective action tasks, and follows up with the department to ensure corrective action tasks are completed
• Tracks document change controls, revisions, and dates; and supports finding supporting reference documents
• Checks the implementation of the quality system to ensure the ongoing reliability of the manufacturing process
• Writes, maintains, and distributes quality assurance auditing and manufacturing documentation

Qualifications

MINIMUM REQUIREMENTS

• Requires a minimum of Bachelor Degree in Healthcare Administration, Business Administration or a related field; or a 1 to 3 years' experience in a compliance/quality improvement role
• Experience within a healthcare environment preferred
• Mental and physical health sufficient to meet the demands of the position
• Requires a valid Texas Driver License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statue

REQUIRED SKILLS

• Experience in Continuous Quality Improvement initiatives preferably in a clinical setting 
• The ability to properly facilitate engaging meetings
• Energetic, critical-thinking, and creative individual with high ethical standards and an appropriate professional image
• The ability to work on multiple tasks/initiatives simultaneously, independently and effectively under pressure
• Proficient in Microsoft (MS) Office Suite
• Demonstrated human relation and effective communication skills also required
• Superior organizational and problem solving skills

Additional Information

Wellness Pointe is an Equal Opportunity, 'Veteran Friendly' Employer.