About this role :
Wells Fargo is seeking a Contact Center Routing Systems Analyst to help design, build, and launch the routing platforms for our new Enterprise Level Cloud-Based Contact Center.
Learn more about the career areas and lines of business at wellsfargojobs.com . In this capacity the analyst would also support our Existing Contact Center Routing platform as we migrate to Cloud based contact center.
In this role, you will :
Required Qualifications :
5 years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
Desired Qualifications :
Job Expectations :
Ability to work on-site at one the posted work location
Posting Locations :
This position is not eligible for Visa sponsorship
Pay Range :
Pay Range
$96,600.00 - $206,100.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future.
Posting End Date : 24 May 2024
24 May 2024
Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Last updated : 2024-05-13
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