Head of Enterprise Internal Fraud Detection Analytics - Analytics Director

Wells Fargo
Wells Fargo Salary
Roanoke, VA Full Time
POSTED ON 3/7/2024
About this role:

Wells Fargo is seeking a Head of Enterprise Internal Fraud Detection Analytics (Analytics Director) for the recently established Enterprise Internal Fraud organization. This position will effectively identify and mitigate internal fraud risk across the enterprise by leveraging data-driven, proactive monitoring. This position will lead a team of manager(s) and senior analysts accountable for the design and support of managing multiple large data structures, which are leveraged by analysts dedicated to developing effective enterprise-wide monitoring strategies. This position is accountable to own and drive the data and technology strategy for the end-to-end firm-wide proactive monitoring function.

The position/team develops strategies that identify employee behaviors that may be potentially inappropriate and require further research and investigation to validate or discount misconduct. This position performs results analysis, discovery, and research on rule performance breaches to verify risk, root cause drivers and facilitate accountability forums to engage SMEs and determine next steps for activities that require attention. This position is directly accountable as an owner of controls, shared controls, processes, and is an active stakeholder within RCSA. This position is accountable to adhere to multiple policies including, but not limited to, Model Risk, Fraud Risk and Allegations Management. This position will have direct interaction/engagement with independent risk management, legal, employee relations, audit, regulators, and peer groups.

In this role, you will:
  • Manage and develop two or more specialized teams of managers and professional individual contributors in planning, coordinating, and executing data research projects and results-oriented intelligence that support business objectives
  • Maintain functional ownership of various aspects including technical advisory, delivery infrastructure, communication, and engagement strategy and other key strategic aspects of the function
  • Identify opportunities and strategies to integrate external market factors that impact or drive business outcomes
  • Build analytical capabilities and manage forecasting, reporting, and data distribution tools and processes
  • Manage and direct multiple levels of managers to ensure effective consultation and recommendations based on data analysis
  • Interpret and develop a range of guidelines for compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
  • Interface with external agencies, regulatory bodies or industry forums
  • Collaborate with and influence all levels of professionals including senior leadership to predict current and future needs and achieve consistent application of definitions, measurements, and interpretation
  • Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives
  • Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
  • 8 years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4 years of management experience
Desired Qualifications:
  • Proficient with Large Data Tool capabilities including, but not limited to, SAS, Python, SQL, visual basic, Power bi, python & aster for natural language processing/machine learning, and other reporting and analysis tools
  • Knowledge of and experience with supervised/unsupervised Machine Learning, natural language processing
  • Knowledge of and experience with Business Intelligence tools to design/promote reporting and insights: Tableau, Business Objects for visual depiction of internal fraud data
  • Automation experience for automated ETL (extract/transfer/load) evaluation and anomaly detection
  • Knowledge of ETL (extract/transfer/load) practices and standards
  • Experience working with large scale data environments with disparate data and database structures
  • Experience with data validation and quality monitoring pre/post data processing standards
  • Experience with aggregation, analysis and generating insights from structured and unstructured data sets
  • Ability to identify anomalies insights and patterns across large data sources
  • Ability to synthesize/translate data for executive consumption
  • Experience with data insights of employee relations, human resources, allegations, and business application data to develop integrated insights and leverage for predictive modeling
  • Comprehensive knowledge of financial services organizational structures, functional roles and corresponding capabilities to assess inherent risks
  • Comprehensive background in understanding employee misconduct risks
  • Comprehensive knowledge of allegation lifecycle including sensitive matters, intake, internal investigations, root cause and customer impact
Job Expectations:
  • This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.
  • This position may travel quarterly
Location:
  • 2850 S Price Rd, Chandler AZ
  • 800 S Jordan Creek Pkwy, West Des Moines IA
  • 1525 W W T Harris Blvd, Charlotte NC
  • 401 S Tryon St, Charlotte, NC
  • 250 E John Carpenter Fwy, Irving, TX
  • 7711 Plantation Rd, Roanoke, VA
  • 2200 Concord Pike, Wilmington, DE
Posting End Date:
8 Mar 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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