Institutional Investment Operations Manager

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

About this role:

Wells Fargo is seeking an Institutional Investment Operations Manager to lead our Mortgage Banker Finance Group as a part of Corporate and Investment Banking (CIB) Operations.

In this role, you will:

• Manage and develop team of individual contributors and managers working on complex issues
• Support the lifecycle of Institutional trades while managing a larger group or multiple groups covering the following functions; client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issues
• Identify and recommend opportunities for process improvement and risk control development
• Collaborate with all business partners and various departments, create efficiencies and mitigate risk for team and organization
• Resolve complex issues and processes within Institutional Investment Operations
• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
• Interpret and develop policies and procedures for functions with low to moderate complexity
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives and strategy
• Manage allocation of people and financial resources for Institutional Investment Operations group
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications, US:

• 4 years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2 years of Leadership experience

Desired Qualifications:

• Must have a good understanding of the trade lifecycle, capital markets products, industry trends, regulatory changes and industry-wide best practices.
• Proven ability to lead projects/initiatives supporting a variety of product areas with high risk and complexity
• Ability to interact with all levels of an organization; including senior leadership/management
• Excellent verbal, written, and interpersonal communication skills
• Familiar with the regulatory environment and maintaining strong controls
• Proficient in Power Point and Excel as well as other Microsoft Office products (Word, Outlook, etc.)
• Experience working with custodians, depositories, agents and brokers to ensure timely and accurate processing of events to client accounts and to appropriately manage risk
• BS/BA degree
• Ability to identify and implement change. Including process efficiencies, team re-alignment and offshore process management
• Strong industry working relationships
• Comprehensive financial products knowledge
• MIS presentation and report writing experience
• Ability to multitask in a fast paced environment with an attention to detail, organization and prioritization.
• Mortgage industry experience

Corporate & Investment Banking (“CIB”) delivers a comprehensive suite of capital markets, banking, and financial products and services. As a trusted partner to our clients, we provide corporate and transactional banking; commercial real estate lending and servicing; investment banking; equity; and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.