Senior Lead Digital Product Manager

About this role:

Wells Fargo is seeking an experienced Senior Lead Digital Product Manager within Customer Relationship Management under Branch Systems & Transformation. This role will be responsible for leading multiple CSBB Business System & Transformation CRM product capability scrum teams, supporting the evolution and implementation of key CSBB capabilities that transform the Wells Fargo banker and customer experience. In this role, you will be responsible for collaborating with our Product Management and line of business (LOB) partners and you will work closely with your technology and scrum team to deliver solutions via Agile methodology. To be successful in this role, you must be a strong team player with exceptional interpersonal and communications skills, someone who thrives as an independent contributor, yet is able to leverage the ecosystem to deliver solutions in a fast-paced and constantly evolving Product Delivery environment. Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Coordinate highly complex activities and guidance to others
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
• Strategically engage with all levels of professionals and managers across the enterprise
• Serve as an expert advisor to leadership

Required Qualifications:

• 7 years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong product management experience that includes experience driving product execution, prioritization, outcome-based road map and strategy creation as well as implementation.
• Salesforce Experience and/or knowledge of Customer Relationship Management (CRM) core principles, including banker/customer communication tools.
• Broad experience with Banking applications, products, technology architecture and systems integration experience in Consumer and Small Business Banking, Consumer Lending, and Wealth and Investment Management.
• Advanced skills in agile methodology including experience in planning and refinement of epics and features, with a continuous improvement mindset.
• Experience consulting, influencing, leading and partnering with business executives, leadership, business partners and peers.
• Exceptional problem solving/troubleshooting skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Partner & collaborate with stakeholders located both locally & globally in achieving shared business objectives & goals.
• Ability to manage ambiguity and adapt to rapidly changing environments
• Ability to write clear and concise user stories, including acceptance criteria

Job Expectations:

• Ability to travel up to 10% of the time
• This position will require onsite presence at one of the locations listed below in a hybrid work schedule
• This position is not eligible for Visa sponsorship.

Locations:

• 401 S Tryon St.  Charlotte, NC
• 2700 S Price Rd Chandler, AZ
• 550 S 4th St Minneapolis, MN
• 333 Market St San Francisco, CA
• Required locations listed above. Relocation assistance is not available for this position.

Pay Range:

• California- Pay Range: 120,400 - 287,600 USD Annual
• Salary range is determined by location of the job.  May be considered for a discretionary bonus, Restricted Share Rights, or other long – term incentive awards.

Please note: Job posting may come down early due to volume of applicants

Pay Range

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Salary : $120,400 - $287,600