Senior Lead Product Manager - WIM CRM

About this role:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo is seeking a Senior Lead Product Manager -WIM CRM Analytics . Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Define, develop and lead the implementation of strategic roadmaps to promote advisor engagement, increase efficiency, and improve customer sentiment.
• Help to create the strategy for a consistent, comprehensive lead and referral strategy for all WIM client-facing users via Salesforce FSC,
• Advise experienced leadership to develop or influence business plans, business requirements, direct product design and implementation for complex business and technical needs.
• Oversee overall product management and strategic focus for the most technical, complex and diverse products and services.
• Lead the strategy and resolution of complex and unique challenges requiring in-depth understanding of potential synergies, opportunities companywide.
• Deliver solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management.
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions that are strategically focused for diverse product lines.
• Articulate product vision, define scope, prioritize backlog, establish goals, and provide direction for teams to design, develop, and deliver technology and processes for updating, upgrading technologies and vendor relationships.
• Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide.
• Serve as an adept advisor to leadership.

Required Qualifications, US:

• 7 years of Digital Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3 years of in-depth experience in predictive and analytics tools

Desired Qualifications:

• Salesforce Certified Administrator
• 5 years of in-depth experience working in Salesforce Financial Service Cloud
• Experience developing predictive analytics tool

Job Expectations:

• up to 10% travel

Pay Range
$133,300.00 - $237,100.00 Annual
Benefits

• Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.