Senior Systems Quality Assurance Analyst

About this role:

Wells Fargo is seeking a Senior Systems Quality Assurance Analyst in User Acceptance Testing team to support Auto Product Analytics and Digital Innovation team. As a User Acceptance Testing lead/supervisor you will be working in a dynamic and agile environment, while managing a team supporting testing of mainframe and web-based software products used by the line of business to support their customers. Learn more about the career areas and lines of business at wellsfargojobs.com.

Responsibilities Include:

• Ensure quality in solutions delivered by product team that is used by line of business
• Work with Product teams at domain level to identify features to target for testing
• Research system features being developed
• Collaborate with business users to review solution being delivered to ensure we are delivering what business users want
• Review test scenarios with testers, assess risk and cover additional test coverage where needed including Exploratory tests, Cross-vertical tests, Accessibility tests and End-to-End tests.
• Oversee test review process with Business SME as well as arrange and coordinate BAT with business users during regression test cycle
• Perform manual and automated regression, exploratory and accessibility testing
• Maintain domain level regression tests and work with automation team to reduce tech debt where noted
• Work with UAT, Release and Product teams to arrange for test coverage when testers are out on leave/absent
• Review work done by testers and course correct where needed for adequate coverage
• Report domain level metrics to leadership, relay the story quickly and effectively so they can make better decisions

In this role, you will:

• Document test cases and risk research and create test plans
• Record test progress and results
• Identify and track issues throughout testing
• Perform manual and automated testing
• Consult with users providing advice and direction
• Develop standards and procedures to determine product quality and release readiness
• Drive innovation and streamline overall testing processes
• Research system features being tested
• Partner with Engineers to develop testing strategy
• Log, track and verify resolution of software and specification defects
• Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Lead projects, teams or serve as a mentor for less experienced staff

Required Qualifications, US:

• 4 years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Agile or Scrum Master Certification
• Knowledge and understanding of Software Applications

• Knowledge and understanding of Auto business processes
• Strong analytical skills with high attention to detail and accuracy
• Experience as JIRA admin, comfortable with creating reports with JQL and setup of project for team’s workload tracking
• Experience communicating and presenting complex information to multiple levels of the organization
• Ability to work in a fast-paced deadline driven environment
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Strong negotiation and leadership abilities
• Ability to deliver, evaluate, or test large technology efforts
• Knowledge and understanding of technology testing: manage projects, coordinate and perform UAT testing
• Knowledge and understanding of Quality Assurance (QA) development and implementation of testing practices/processes

​

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting Locations:

• 2501 S Price Rd, Chandler, AZ 85286
• 401 S Tryon St Charlotte, NC 28202
• 6051/6061 N State Hwy 161, Irving, TX 75038

**Required locations listed above. Relocation assistance is not available for this position.**

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.