System Reliability Engineer - Platform Engineering

About this role:

Wells Fargo is seeking a Senior Infrastructure Engineer to support Run-the-Bank initiatives for Interactive Voice Response and Routing (Enterprise Dialer Function) under the Technology Operations and Platform Services Organization.

In this role, you will:

• Lead or participate in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Drive solutions to reduce recovery
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Design complex system upgrades
• Resolve troublesome trends as they develop
• Develop a long range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4 years of experience in an SRE or DevOps role, preferably in a hybrid infrastructure & cloud environment.
• 3 years of recent development experience in one or more or programming languages. (Java, Java Spring) combined with Database experience in (SQL Server, Oracle, Postgres SQL)
• 2 years of Shell Scripting experience in one or more of the following: PowerShell, Bash, Korn Shell (ksh), Perl, or Python

Desired Qualifications:

• Experience with IP/Telephony, Voice Engineering
• Experience with Alveria Dialer Platform
• Bachelors Degree in Computer Science or equivalent
• Technical Expertise with one or more of the following:
  • Automation: Ansible, Python, Java, Shell, PowerShell
  • Observability: Elastic Search, Kibana, Kafka, AppDynamics, Splunk
  • OS and Platform: Windows, Linux, Kubernetes, Azure, PCF
• Familiarity with large scale distributed systems and high-availability architectures
• Experience in Agile development lifecycle
• Outstanding problem solving skills​
• Highly motivated person with the ability to learn new technologies hands on an on-going basis
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Excellent communication skills and ability to work in matrixed organization
   

Job Expectations:

• Ability to work on-site at approved location at least three days a week
• Flexibility to work in a 24/7 environment, including weekends and holidays
• This position is not eligible for Visa sponsorship

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.