Job Posting for Physician Office Assistant - Internal Med - Days at WellSpan Health
Location: 220 Wilson Street Suite #109 Carlisle, PA 17013
Schedule: 1st Shift - Days - Mon - Fri
Job Description
Under the general supervision of the Practice Manager, performs a variety of clerical tasks related to the customer service of our patients. WellSpan Medical Group recognizes that the Physician Office Assistant is often the first and last person that our patients, families and visitors encounter when they contact or visit our offices. WellSpan Medical Group provides training to our Physician Office Assistants to instill confidence in their ability to create a welcoming environment and well-coordinated experience for everyone.
Duties and Responsibilities
Answers telephones, routes callers, takes messages and provides routine information to callers.
Greets and registers patients in accordance with established policies and procedures.
Schedules patient appointments within established parameters.
Performs various duties for effective check-in and check-out of patients.
Prepares schedules and encounter forms for daily visits.
Handles walk in patients in the appropriate manner.
Ensures that Race, Ethnicity and Language is documented as appropriate.
Processes patient charge and collects co-pays and deductibles.
Performs various tasks related to end of day batch control, cash drawer etc.
Enters and/or retrieves data from established computer files.
Schedules appointments for patients with other provider offices and/or facilities include correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
Processes requests for patient information according to policies and procedures, including record copy service and form tracking.
Researches billing questions and problems for patients with centralized billing service.
Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
Complies with all HIPAA rules and regulations.
Processes mail including scanning and tasking if applicable.
Required Experience/Education
Notes:
Other combinations of formal education, training and experience may be considered.
Minimum Experience:
3 - 6 months
Minimum Education:
Post High School Vocational/Specialized Training (Professional Medical, Administrative or
Business School); or 12 or more months of customer service experience
Preferred Courses:
Medical terminology within 6 months of hire recommended
Excellent interpersonal/communications skills; knowledge of medical office operations to include reception, billing and insurance and general office skills; computer skills to include typing
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Physician Office Assistant - Internal Med - Days.
Click the checkbox next to the jobs that you are interested in.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Not the job you're looking for? Here are some other Physician Office Assistant - Internal Med - Days jobs in the Carlisle, PA area that may be a better fit.
We don't have any other Physician Office Assistant - Internal Med - Days jobs in the Carlisle, PA area right now.