What are the responsibilities and job description for the Administrative Assistant position at WeMortgage, LLC?
$19 - $23 hourly
Responsibilities:- Act as a point of contact for complaints or questions from customers and respond in a timely manner
- Grow in the position through continued learning and revitalization of skillsets in related duties
- Inform team members regularly about the status of projects and any setbacks or achievements
- Manage relationships with vendors, service providers, maintenance, and building management. Coordinate meetings and visits
- Act as the main point of contact for all inquiries related to office maintenance, mailing, and shipping, supplies, and equipment
- Add and manage login credentials across various platforms used within
- Work with Operations Manager to ensure timely processing of Loan Locks
- Curate and high standard of cleanliness and organization in the office space
- Assist with any onboarding and off-boarding tasks needed
- Assist in the planning and coordination of in-office engagement opportunities such as team member activities, programs, and incentives
- Enjoys talking with customers and can communicate through verbal and written channels
- Navigates computer programs with ease to provide a quick front-desk experience for customers
- Customer service experience in our industry is preferred
- High school diploma or GED required
- History of being deadline-driven and extremely organized
- Proficiency with MS Office and Google Suite
- Proficiency with Gusto Payroll system a Plus
- Strong attention to detail and time management skills
- Ability to balance, prioritize and multitask in a customer-facing environment
- Ability to be deadline-driven and extremely organized
- Must live in the Scottsdale area or surrounding cities
WeMortgage is a rapidly growing, up-and-coming Mortgage Company based out of Scottsdale, AZ. This is your opportunity to get in on the ground level of a company destined to be a national player in the mortgage industry! Currently licensed to do business in 13 states, we are looking for people who want to take their incomes and careers to the next level Why be a number in corporate America when you can be part of a fast-paced, and success-driven environment where everyone's success is the main goal! As WeMortgage continues to grow as a company there will be numerous opportunities for advancement and promotions in your career! There is no end in sight for our growth!