What are the responsibilities and job description for the Crew leader position at Wendy's?
Statement of Purpose :
Provides support to shift supervisor, management and crew in preparing and serving quality food products and services to all customers in a clean and safe environment
JOB RESPONSIBILITIES :
- Specializes in all work stations to ensure food orders are assembled correctly within stated time goals
- Maintains a clean, safe, and fully stocked dining room, restroom, and work area
- Prepares, portions, and serves hot food orders per customer requests (sandwiches, chili, baked potato, fries, etc.)
- Stocks, portions, and serves beverages
- Operates cash register according to cash operations policies
- Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service
- Preps store for opening
- Closes store (restocks supplies and cleans up facilities, food preparation, and storage units)
EMPLOYMENT STANDARDS :
Knowledge
Thorough knowledge of restaurant computers and / or cash register systems
Skills / Traits
- Excellent communications skills
- Strong interpersonal skills
- Well organized
- Team player
- Dependable
- Performance rating of exceeds expectations
Education
Some high school required
Experience
Experience at work stations and various shifts
Age Requirement
Must be at least 16 years of age and possess all documents and permits required to work by state and federal law
Physical / Working Conditions
- High traffic / volume customer interface
- Must be able to lift up to 50 pounds repeatedly
- Must be able to lift 5 to 6 pounds and hold stationary for up to 5 seconds with both hands
- Must be able to hear food orders via head phones or intercom system
- Must be able to work at a 3' hamburger grilling station
- Must be able to reach up to 55" high and 4' deep
- Must be able to successfully work each position in restaurant
- Must be able to work 32 to 45 hours per week
Last updated : 2024-03-07
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