What are the responsibilities and job description for the Crew member position at Wendy's?
Statement of Purpose :
Provides quality food products and services to all customers in a clean and safe
environment
JOB RESPONSIBILITIES :
- Ensures all food orders are assembled correctly within stated time goals
- Maintains a clean, safe, and fully stocked dining room, restroom, and work area
- Prepares, portions, and serves hot food orders per customer requests (sandwiches,
chili, baked potato, fries, etc.)
- Stocks, portions, and serves beverages
- Operates cash register according to cash operations policies
- Takes orders from customers, personally and from intercom system, interfaces with
customers and provides quality service
- Preps store for opening
- Closes store (restocks supplies and cleans up facilities, food preparation, and storage
units)
EMPLOYMENT STANDARDS :
Knowledge
Knowledge of computers and / or cash register systems helpful
Skills / Traits
- Good communications skills
- Strong interpersonal skills
- Team player
- Dependable
Education
Some high school required
Experience
No experience required
Age Requirement
Must be at least 16 years of age and possess all documents and permits required to
work by state and federal law
Physical / Working Conditions
- High traffic / volume customer interface
- Must be able to lift up to 50 pounds repeatedly
- Must be able to lift 5 to 6 pounds and hold stationary for up to 5 seconds with both
hands
- Must be able to hear food orders via head phones or intercom system
- Must be able to work at a 3’ hamburger grilling station
- Must be able to stand for extended periods (up to 6 hours)
- Must be able to work variable shifts if needed
The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise.
We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, Nah. People deserve better.
At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game.
And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.
Last updated : 2024-11-20
