What are the responsibilities and job description for the Customer Service Representative position at Wendy's?
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
Essential Job Duties:
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Handle phone and emails from customers.
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Call center functions to provide quality customer service.
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Ensure the company establishes and maintains constant communication with customers.
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Understanding of eBay and eCommerce sites (i.e. LKQonline.com)
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Knowledgeable in all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.
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Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
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Generate sales from online leads.
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Assumes other duties as assigned.
