What are the responsibilities and job description for the Wendy's Crew Member position at Wendy's?
What you'll do
Wendy's Crew Members provide provide a level of customer service that exceeds our customer’s expectation (wow! Service) in a fast and orderly fashion that meets quality, service, and cleanliness standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Including the following, but not limited to -
• Greets each guest with a smile and a warm welcome
• Suggestive sale and answer questions about products
• Records the customer’s order
• Stages customers in serpentine area to maintain a smooth customer flow
• Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag.
• Serves cold drinks, hot beverages, and desserts
• Receives payment
• Assists customers with questions or complaints
• Retrieves raw food stock and places at appropriate station for preparation
• Performs duties to prepare food
• Maintains orderly eating and serving areas
• Ensures that he or she follows all company issued policies and procedures
What you can expect
What we expect from you
REQUIREMENTS:• Strong customer service skills
• Friendly, outgoing personality
• Can multi-task and don't wait to be told what to do
• Understand what it takes to get the job done right
• Learn from experience, as well as from those who have experience
• Work well in a Team environment to get things done collectively
• Flexible availability
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
