Analyst - Business

Wesco
Pittsburgh, PA Full Time
POSTED ON 7/15/2022 CLOSED ON 6/7/2023

What are the responsibilities and job description for the Analyst - Business position at Wesco?

As the Business Analyst, you will work with internal organization partners to analyze critical business challenges, gather detailed project requirements, and document functional requirements and process flows. You will work with cross-functional ecommerce team to ensure appropriate solutions are developed, tested, and delivered to stakeholder expectations. Additionally, you will work to understand and report on the impact the deliverables has had.

Responsibilities:

  • Works with project managers and user experience analysts to facilitate requirements sessions or interviews with customers, business partners, and cross-functional team members to justify a business case.
  • Based on requirements, develops user stories, activity diagrams, other detailed requirements documents, plans for delivery, and plans to monitor and measure the impact.
  • Collaborates with technical counterparts in information technology and development resources to create and validate business requirements and project specification documents.
  • Works with user experience analysts, teammates, and development teams to produce high-fidelity prototypes, research, and functionality demos.
  • Presents functional requirements to development, UX, quality assurance, and technical architecture teams, and represents stakeholders while addressing technical questions throughout the agile iterations.
  • Works with quality assurance analysts to create test plans and/or execution test scenarios to support requirements validation, user acceptance testing (UAT) and system testing.
  • Provides mentorship and guidance to less experienced analysts.

Qualifications:

  • Bachelor's degree required.
  • 3 years required, 5 years preferred experience of digital or related field, preferably in B2B.
  • 3 years required, 5 years preferred business analysis experience in a software or systems role.
  • 1 year required, 5 years preferred experience in product ownership, management, or other product lifecycle related experience.
  • 1 year required, 5 years preferred experience global, localization, and multi-language/multi-currency, platforms a plus.
  • 3 year's required, 5 years preferred experience in digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions a plus.
  • 1 year required, 3 years preferred experience driving requirements with UX, CX, and Analytics teams a plus.
  • Strong analytical capabilities to break high level business requirements or unclear customer requirements into specific functional requirements.
  • Strong understanding of Product Management or Product Owner methodologies, practices, and Product Lifecycle
  • Demonstrated ability to create current state analysis, process maps and flows, business requirements documents (BRDs), functional requirements documents (FRDs), User Stories/Epics/Features, test cases, use cases and requirements pertaining to data, interface, usability, security and other disciplines as required.
  • Working knowledge of the Software Development Lifecycle (SDLC).
  • Demonstrated ability to capture requirements, customer feedback, information gathering sessions and other meetings with detailed notes.
  • Ability to multi-task and reprioritize in a dynamic environment.
  • Deep understanding of UX principles and best practices, specifically as they relate to the translation of business requirements to user interfaces, customer validation and feedback, and the holistic digital journey.
  • Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers, content experts, developers, business analysts and others to create a world-class experience.
  • Demonstrated ability in working with a project manager to assist with high-level project documentation such as scope, overview and charter documents.
  • Working with and creating change management plans that measure the results or drive additional improvements.
  • Ability to present difficult concepts to an audience in easy to understand language and slides.
  • Outstanding written and verbal communication skills.

WESCO International, Inc., including its subsidiaries and affiliates ("WESCO"), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

#LI-LC2


WESCO International, Inc. (NYSE: WCC), a publicly traded FORTUNE 250 company, is a leading provider of business-to-business distribution, logistics services and supply chain management solutions. Pro forma 2019 annual sales were over $17 billion, including Anixter International which it acquired in June 2020.

WESCO offers a best-in-class product and services portfolio of Electrical and Electronic Solutions, Communications and Security Solutions, and Utility and Broadband Solutions. The company employs over 18,000 people, maintains relationships with over 30,000 suppliers, and serves more than 150,000 customers worldwide. With nearly 1.5 million products, end-to-end supply chain services, and leading digital capabilities, WESCO provides innovative solutions to meet customer needs across commercial and industrial businesses, contractors, government agencies, institutions, telecommunications providers, and utilities.

WESCO operates nearly 800 branch and warehouse locations in over 50 countries, providing a local presence for customers and a global network to serve multi-location businesses and multi-national corporations.

At WESCO, we build, connect, power, and protect the world. We have the capabilities and expertise to deliver the latest technologies, including: Industrial networking, Intelligent buildings, Cloud computing, Alternative energy, Broadband communications, Critical infrastructure protection, LED lighting retrofits, and Physical security.

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