Representative - Inside Sales (Demand Creation)

As an Inside Sales Demand Creation Representative, you will be responsible for identifying and developing new End User accounts and opportunities while maintaining and growing a small current customer base. This role will be focused on the commercial market that includes a wide range of vertical markets and the primary focus will be working to uncover new contacts, projects, and contractors/integrators that operate in this space. A strong work ethic and personal accountability are required to be a successful Inside Sales Representative, working alongside Outside Sales representatives and regional overlays. Your primary focus will be in over-the-phone selling and account management activities to meet sales revenue targets by understanding customer needs and suggesting appropriate products and services. 

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required; Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in team environment.
• Ability to communicate clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision. 
• Ability to travel up to 25%

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer. 

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