What are the responsibilities and job description for the Strategic Account Specialist - Utility position at Wesco?
The Strategic Account Specialist supports strategic customer relationships that are part of significant, long-term contractual agreements by providing services to our customers including sales support, material sourcing, supply chain management and expediting. Works with supplier partners to maintain service levels and best sourcing practices. Identifies opportunities for process improvement to enhance efficiency and support customer goals while prioritizing relationships to provide solutions with a consultative service approach/framework.
- Act as a key point of contact for customers, suppliers and our operations team to manage order entry and fulfillment
- Expedite material to meet contractual obligations and customer requirements
- Maintain reporting for internal and customer requirements
- Source alternate products as needed to maintain delivery schedules or stock requirements
- Coordinate customer requests with operations team to ensure delivery and packaging requirements are met
- Communicate promise date, material, delivery changes, manufacturer defects, etc. changes with customer
Requirements:
- Experience in Microsoft Office - Excel, Outlook, Word
- Self motivated, time management and organizational skills
- Demonstrated effectiveness in both written and verbal communication
- High School Diploma/GED required; Bachelor's Degree preferred
- Prior experience with sourcing and RFQs
- Industry product knowledge is a plus
WESCO International, Inc., including its subsidiaries and affiliates ("WESCO"), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.
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