What are the responsibilities and job description for the Front Desk position at Wesley Chapel Medical Care?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Provide information to guests about hotel amenities, services, and local attractions
- Check-in and check-out guests, ensuring accuracy of information and payment processing
- Handle guest requests and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Perform data entry tasks, such as updating guest information and reservations
- Manage the hotel's calendar, including scheduling appointments and meetings
- Assist with office management tasks, such as ordering supplies and maintaining inventory
Experience:
- Previous experience as a front desk agent or in a similar customer service role is preferred
- Knowledge of office management procedures and basic accounting principles
- Familiarity with medical receptionist duties is a plus
- Proficient in data entry, transcribing, typing, and using phone systems
- Experience with calendar management software, such as Microsoft Outlook or Google Calendar
- Familiarity with QuickBooks or other accounting software is a bonus
We offer competitive pay and benefits for this position. If you are organized, have excellent communication skills, and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Front Desk Agent.
Job Type: Full-time
Pay: $16.10 - $19.39 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Brandon, FL 33510: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19