What are the responsibilities and job description for the Team Leader position at West Coast Convenience LLC?
Description
Position Summary
This position calls for people who are adept at both assisting and leading. In the role of Store Manager/ Team Leader, you'll be responsible for aspects of the store's operation; responsibility you'll prepare for through a training sequence that teaches you, the company in-store retail information system, inventory management and ordering technology. In addition to this you will be responsible for handling the daily paperwork, troubleshoot car wash issues and gas related issues. This leadership role will include forecasting, ordering, stocking, and merchandising product; reconciling store paperwork; set the tone for courteous customer service; and management of the store staff.
We expect all our Convenience Store Manager to demonstrate our CORE VALUES: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. We all win as one. Living our brand is a critical part of our roles.
Primary Responsibilities
- Training and coaching new store staff.
- Creating schedules in time keeping system.
- Stocking products on shelves and making sure the store always looks clean and professional.
- Forecast, order, stock, and merchandise product.
- Ensure prompt reconciliation of store paperwork.
- Ensure prompt, efficient, and courteous customer service to store customers, vendors, and staff.
- Maintain a clean, customer friendly environment in the store and surrounding property.
- Management of store staff including performance, time management, moral, staffing, etc.
- Troubleshoot and resolve car wash related issue.
- Fix gas related issues such as drive offs and pumps being down.
- Manage customer relations in a professional friendly manner.
- Responsible for adhering to all local, state, and federal regulations.
- Comply with budget requirement.
- Additional duties as assigned.
Requirements
Qualification Requirements
- High School Diploma or equivalent required.
- Six to nine months experience as an Assistant Manager; or an equivalent combination of education and experience.
- Strong mathematics ability.
- Strong written and oral communications skills.
- Desire to be part of a performance-driven team.
- Valid Drive License and insurance.
- Reliable form of transportation.
Employee Incentive:
- Employee that is with us for 6 months to 3 Years = 0.10 cents off Gallon of Fuel
- Employee that is with us for 3 yrs.- 5 yrs. = 0.30 cents off gallon of fuel
- Employee that is with us for 5 yrs. = 0.40 cents off gallon of fuel
- MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK
Physical Requirements:
The Store Manager position requires constant standing, bending and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required.
Additional Requirements:
- Must be 21 years of age
- Must be able to work various shifts and days of the week
Disclaimer: The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary for the position described. Management reserves the right to revise or change this position description at any time.
** The company reserves the right to run background checks as a condition of employment
Salary : $21 - $25