What are the responsibilities and job description for the Communications Gameday Staff position at West End Ventures?
Job Title: Communications Game Day Staff
Department: Brand Marketing & Communications
Reports to: Senior Director of Content Strategy
Job Summary
The Communications Game Day Staff members are key members of the FC Cincinnati’s Brand Marketing & Communications team on game days at TQL Stadium. This part-time position requires positive customer service skills, an upbeat attitude, and a willingness to help where needed. The Communications Game Day Staff will assist in three key areas each FC Cincinnati game day: media will call attendants, photo marshals and press box attendants. This role will occur Approximately 1-2 times per month (hours per week may vary due to event schedule), mostly nights, weekends, and potentially holidays during the season from February through November 2024. This job is part-time and seasonal, pay is $14.00/hour.
What You’ll Do:
Part of a multi-person team, the successful candidates will assist with three key job functions during the season.
- Media Will Call Attendants: Staff the only entrance for media to enter the stadium. Greet media and answer any questions upon arrival. Issue accreditation and secondary access vests, as necessary. Trouble-shoot as needed, working with the club’s Communications staff to solve issues related to media check-in and accreditation
- Photo Marshals: Work on the end lines of the field pregame and during the game, ensuring that photographers and videographers adhering to league and team media policies. Escort and monitor photographers for the traditional pregame photo. Ensure compliance with access points on the field
- Press Box Attendants: Assist in the press box by monitoring the game and conversing with Opta, the official statisticians of MLS. Distribute media materials to the press box level and media work room pregame, halftime and postgame. Collect and quickly transcribe selected and useful postgame quotes from press conferences and locker room media availability within a stated period of time
- Other duties as assigned by the Manager of Communications and Communications staff related to game day operations
What You’ll Bring
- Ability to work both independently and as a team member
- Strong interpersonal skills and a service mentality when working with media
- Always represent the club in ethical and professional manners
What You’ll Need:
- Ability to work outdoor events in varying temperatures and weather throughout duration of shift.
- Ability to work majority of FC Cincinnati home games for approximately five hours each game day
- Knowledge of Microsoft Word and email platforms
- Fast typing and proofreading/editing skills
About FC Cincinnati
FC Cincinnati is a Major League Soccer team playing at TQL Stadium in Cincinnati, Ohio. Originally founded in 2015 by Carl H. Lindner III and co-CEO Jeff Berding, FCC started play in the United Soccer League (USL) in 2016. FCC entered MLS as the 24th team in 2019. The club’s wide and diverse ownership group is led by controlling owner Lindner III; as well as managing owners Meg Whitman and Dr. Griff Harsh; Scott Farmer; and George Joseph.
FC Cincinnati opened the club’s privately funded, 26,000-seat soccer-specific TQL Stadium in the West End neighborhood of Cincinnati in 2021, a venue which has won numerous global awards including the World Football Summit Best Venue 2022 in Madrid and the 2022 Prix Versailles World Title in the Sports Category in Paris, France.
FC Cincinnati won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. The club won the 2018 USL Regular-Season Championship in record-setting fashion and earned postseason berths in all three of its USL seasons. In 2017, FC Cincinnati also advanced to the semifinals of the Lamar Hunt U.S. Open Cup, a run that included victories over two MLS squads.
About TQL Stadium
TQL Stadium, home of FC Cincinnati, is one of the most ambitious soccer-specific stadiums in not only North America, but the world. Critically-acclaimed firm Populous designed an innovative and forward-thinking stadium that is one of the largest soccer-specific facilities in Major League Soccer. TQL Stadium has been named Best Venue at the 2022 World Football Summit in Madrid and the 2022 Prix Versailles World Title in the Sports Category in Paris, France.
The stadium has five team locker rooms, including a comprehensive team suite for FC Cincinnati that features a dressing room, coach’s office, lounge, equipment storage and the Mercy Health Center of Excellence for the team’s medical and game day fitness needs. Within the 18 months of the stadium’s completion, TQL Stadium has featured both the U.S. Men’s and Women’s National Teams, including the USMNT’s FIFA World Cup Qualification match vs. Mexico, and a concert by legendary rock band, The Who.
The closest seats are within 15 feet of the pitch at the $250 million, privately funded stadium. The design includes 53 traditional suites and 4,500 premium seats throughout four premium club spaces. FC Cincinnati’s supporters’ section, The Bailey, has grown to be more than 3,100 strong and loom over opponents at a 34-degree angle at the stadium’s north end. A 360-degree canopy roof covers every seat in TQL Stadium, but still allows sufficient sun in to grow a natural grass field.
TQL Stadium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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