Director of Quality Assurance

Executive level responsibility for the Inspection, Quality Control and Quality Assurance of aircraft maintenance and modifications functions in accordance with part FAA Part 145 repair station and EASA requirements.  This position reports to the Chief Executive Officer and will oversee the Quality functions across 11 operational sites and a Mobile Repair Team.   Reporting to this position includes 4 Quality Control Managers and 2 Quality Assurance Auditors.

ESSENTIAL JOB FUNCTIONS: 

• Review and develop processes to include auditing that will ensure inspections are properly performed on all completed work and that the proper inspection records, reports, and forms used by the repair station are properly executed. 

• Review and develop enhanced recordkeeping updates of pertinent Regulations, specifications, type certification data sheets, and airworthiness directives. 

• Review and ensure a consistent approach for maintaining technical data on articles maintained or altered by the repair station are secured and kept current with latest revisions. This data will include repair station's process specification for limited rating specialized services, manufacturer's maintenance and overhaul manuals, service bulletins, part specifications, FAA/EASA airworthiness directives, related FAA/EASA approved data, and other technical data used by the repair station. 

• Review and develop procedures for controlling and documenting the calibration of special tools, test equipment and flammability. 

• Coordinate with all FAA/EASA Certificate Holding Offices and other FAA/EASA associated offices regarding Quality Assurance issues along with the applicable site Quality Manager.

• Review and develop processes that ensure no defective, unserviceable, or un-airworthy parts are installed in any article released by the FAA/EASA repair station and ensure compliance to the governing RSM or MOE. 

• Review and revise as necessary key documents of the repair station including but not limited to the RSM, MOE, the QCM, the Capabilities List and the Personnel Roster. 

• Review and ensure processes are in plan for the preliminary, in-progress, and final inspections of all articles maintained or altered by the repair station are completed and results recorded as outlined in these manuals and the QCM. 

• See that rejected and unserviceable parts are handled in such a way as to prevent their reuse as serviceable parts. 

• Review and revise a company-wide technical publications library pertinent to each repair stations operations specifications. 

• Review and revise a company manual for all maintenance policies, inspection, overhaul times and procedures as required by FAR for the guidance of maintenance personnel and repair agencies, to ensure that such pertinent information is maintained on a current basis and is available to all personnel or contractors performing work or inspections on the aircraft. 

• Review, develop and lead the company-wide technical training program as it pertains to the FAA/EASA Part 145 repair station, safety precautions relevant to the functions for which they may be utilized. 

• Perform other duties as assigned. 

MINIMUM JOB REQUIREMENTS: 

• Bachelor's degree in Aviation Maintenance or equivalent combination of education and experience. 

• Hold an A&P License. 

• 8 years senior level experience in managing maintenance inspections, repairs, quality assurance, quality control and inspection teams in an FAA Part 145 repair station and EASA. 

• Strong understanding in FAA and EASA Part 145 repair station operations/regulations required. 

• Excellent communication skills to include written and verbal skills to effectively convey information accurately. 

REQUIRED SKILLS AND ABILITIES: 

• Proven ability to establish and achieve goals.

• Follows through and meets deadlines; Strong organizational, multi-tasking and time management skills; Strong problem-solving and analytical skills. 

• Manages difficult or emotional customer and people situations calmly and effectively; Responds promptly to people needs and solicits feedback to improve service. 

• Strong communication skills. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. 

• Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others. 

• Displays passion and optimism; Mobilizes others to fulfill their purpose; Ability to maintain absolute confidentiality. 

• Knowledge of MS Office, Corridor, CMP and CAMP.

• Strong change management skills with the ability to influence others

• Strong ability to develop and manage enterprise-wide processes to include leading a team of Quality Managers