Job Posting for Admissions Representative at West Virginia Junior College
Full Job Description
COLLEGE ADMISSIONS REPRESENTATIVE
Are you passionate about helping people find their path?
Are you motivated by goals and deadlines?
Do you work well in an energetic team environment?
WVJC is seeking a motivated professional to join our college admissions team as an Admissions Representative.
Our admissions representatives work very closely with potential students, offering a personal enrollment experience. We seek individuals who will work well as part of a dynamic team while focusing on individual goals. A successful admissions representative will have excellent relationship-building skills, efficient time management, and solid computer skills.
Responsibilities
Admissions Representatives serve as the first point of contact for potential students expressing interest in one of WVJC’s fast-track associate degree programs.
Contacting new and old inquiries via phone, email, text, and social media to set up one-on-one or group information sessions
Conducting information sessions/college interviews with prospective students
Building relationships with potential students and their families
Facilitating prospects' progression through the enrollment process
Adhering to a detailed multi-step process designed to ensure a positive enrollment experience and a plan for each student’s success in their respective programs
Maintaining regular follow-up with students even after enrollment
Developing referrals
Meeting goals, including daily metrics expectations such as number of calls, talk time, etc.
Qualifications
Associate degree or higher preferred
MUST have proven ability to follow a structured process with multiple steps and advanced activity tracking
MUST have solid computer skills, including Microsoft Office, Google Suite (Gmail, Calendar, Sheets, Docs, Drive, Meets, etc), Zoom, Social Media, and more
Strong customer service and relationship skills are essential
Excellent time management skills are required
Must be driven and motivated to meet and exceed goals and expectations
Must be flexible and available to students outside of regular work hours when needed
Important note: This is a sales/customer service/phone position. Applicants must be comfortable with goals, metrics tracking, and LOTS OF PHONE TIME!!!!
Position Details
Full Time
Salaried position (No commission or bonus structure)
Paid Time Off (PTO) and Paid Holidays
Note: This position does not offer medical or retirement benefits
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