Job Posting for Land Records Customer Service at Westaff
Seeking a Land Records Customer Service Representative that will be responsible for assisting customers in-person and via telephone regarding St. Tammany land and map information. This clerk also serves as a U.S. Passport acceptance agent.
Must be a permanent resident of St. Tammany Parish
Assists the public, real estate professionals and abstracters with land research
Makes copies of maps, surveys and deeds and other land related documents
Provides customer service in-person and on the telephone
Provides customer service as a U.S. Passport acceptance agent
Assists customers with in-house computer research
Calculates and collects appropriate fees for services rendered and enters fees into cash register program
Prepares appropriate receipts and code slips for transactions processed
Assembles “blue books” of original documents; checks for correct instrument # sequence; checks scanned images for proper formatting.
Qualifications
High school diploma, or General Education (GED)
Must pass U.S. Passport acceptance agent test (training provided by client)
Ability to count and balance currency
Must possess strong customer service skills
Must have the ability to read and comprehend correspondence and training materials
Must be able to work independently as well as on a team
Must be able to multi-task
Must type/index 45 words per minute with no errors
Must be proficient in word processing programs
Ability to speak clearly and be understood in person and on the telephone
Work in a high-volume office environment with constant interaction with staff, customers, and other agencies
Must be physically fit and able to move about quickly, to bend, lift, reach and retrieve books weighing up to up to 75 lbs.
Must be able to climb OSHA approved stairsteps to file and retrieve books
Must be a permanent resident of St. Tammany Paris
Benefits:
Weekly Pay
15 paid Holidays
Benefits paid 100%
#westaffindeed
Hourly Wage Estimation for Land Records Customer Service in Covington, LA
$15.81 to $19.84
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