Land Records Customer Service

Westaff
Covington, LA Other
POSTED ON 4/10/2024

Seeking a Land Records Customer Service Representative that will be responsible for assisting customers in-person and via telephone regarding St. Tammany land and map information. This clerk also serves as a U.S. Passport acceptance agent.

Must be a permanent resident of St. Tammany Parish

  • Assists the public, real estate professionals and abstracters with land research
  • Makes copies of maps, surveys and deeds and other land related documents
  • Provides customer service in-person and on the telephone
  • Provides customer service as a U.S. Passport acceptance agent
  • Assists customers with in-house computer research
  • Calculates and collects appropriate fees for services rendered and enters fees into cash register program
  • Prepares appropriate receipts and code slips for transactions processed
  • Assembles “blue books” of original documents; checks for correct instrument # sequence; checks scanned images for proper formatting.

Qualifications

  • High school diploma, or General Education (GED)
  • Must pass U.S. Passport acceptance agent test (training provided by client)
  • Ability to count and balance currency
  • Must possess strong customer service skills
  • Must have the ability to read and comprehend correspondence and training materials
  • Must be able to work independently as well as on a team
  • Must be able to multi-task
  • Must type/index 45 words per minute with no errors
  • Must be proficient in word processing programs
  • Ability to speak clearly and be understood in person and on the telephone
  • Work in a high-volume office environment with constant interaction with staff, customers, and other agencies
  • Must be physically fit and able to move about quickly, to bend, lift, reach and retrieve books weighing up to up to 75 lbs.
  • Must be able to climb OSHA approved stairsteps to file and retrieve books

Must be a permanent resident of St. Tammany Paris

Benefits:

  • Weekly Pay
  • 15 paid Holidays
  • Benefits paid 100%

#westaffindeed

Hourly Wage Estimation for Land Records Customer Service in Covington, LA
$15.81 to $19.84
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