Scheduling Coordinator

Job Overview Summary:   

The Scheduling Coordinator is responsible for scheduling of shifts for all positions in the Facility. They serve as the point of contact for all employees needs with respect to their scheduling and time off record keeping. 

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below. 

Functions: 

• Utilize OnShift Scheduling software to: ensure Nursing PPD is at the appropriate budgeted level and volume-adjusted schedule changes are made while balancing optimal utilization of employees with consistent quality care and labor spend 
• Oversees the Labor Management process in the Facility based on established daily, weekly, biweekly, monthly routines to ensure employee and customer satisfaction.  Understands Facility pay practices and ensures appropriate utilization. 
• Maintains nursing staff coverage at all times. 
• Serves as liaison with Staff with respect to work schedules.  Negotiates schedules balancing Facility’s staffing needs, employee schedule preferences, and financial performance. 
• Minimizes open positions and optimizes employee’s schedules by performing position control analysis in collaboration with Director of Nursing.  Communicates position controls results and open positions with the Department Heads and Administrator. 
• Responds to emergency situations and call offs to ensure coverage.  When not available to respond, ensures all Unit Managers are briefed daily on the call off protocol to ensure adequate response and coverage. 
• Reviews and tracks requests for time off.  Coordinates scheduling changes with management.  Secures advance approvals for booking Agency staff. 
• On a weekly basis, communicates open shift to fill temporary staffing needs that cannot be filled by Facility employees. Secures advance approvals for booking Agency staff. 
• Posts daily nurse staffing form as required. 
• Responds to employee questions. 
• Maintains confidentiality with respect to all employee information including but not limited to schedule preferences  
• Performs all related duties as required. 

Qualifications: 

A minimum of a high school education or high school equivalency diploma. (Required). Prior experience in the long-term care environment (Preferred). 

Knowledge and Skills: 

• Customer Service Oriented 
• Detail oriented  
• Ability to use a computer for electronic scheduling  
• Demonstrates organizational and critical thinking skills 
• Strong interpersonal skills 
• Ability to work independently, problem solve and make decisions as necessary 
• Ability to create a resident-centered environment 
• Knowledge of policies and procedures and state and federal regulations 

Required Responsibilities: 

Successful demonstration of work standards, quality work product, productivity, and job knowledge are standard expectations for all company employees. 

Core Competencies: 

• Caring/Compassion 
• Accountability 
• Dependability 
• Adaptability/Flexibility 
• Effective Communication  
• Confidentiality  
• Team Player 
• Dedication 

Physical Demands

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Amount of Time

This job requires that force be exerted by weight being lifted, carried, pushed, or pulled. Show how much and how often by checking the appropriate boxes below.

This job has special vision requirements.

• Close Vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
• Color Vision (ability to identify and distinguish colors)
• Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth Perception (three-dimensional vision; ability to judge distances and spatial relationships)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)
• No Special Vision Requirements

This job has special hearing requirements.

• Ability to hear alarms on equipment
• Ability to hear client call
• Ability to hear instructions from physician/department staff