What are the responsibilities and job description for the TECHNOLOGY SUPPORT SPECIALIST position at Westbrook Public School?
Reports to: Westbrook Public Schools Director of Technology and Director of Technology for the Town
Qualifications:
● Bachelor’s or associate degree in related field (technology) or equivalent work experience in technology support industry to successfully fulfill job responsibilities as described below.
● Experience working in a school system or municipal environment preferred or equivalent work experience.
● Experience with enterprise network and wireless systems
● Knowledge of directory services and account management systems
● Ability to troubleshoot printers, computers, and system software
Responsibilities:
● Assists with troubleshooting all hardware, software based problems, including network issues.
● Performs installs, maintenance, troubleshooting and support of all computer hardware and software
● Installs, maintains and supports peripheral equipment, including but not limited to printers, scanners, webcams, interactive displays, and LCD projectors.
● Installs, maintains, and supports ChromeOS, Windows, and Macintosh desktop operating software.
● Assists with management of network hardware and operating system software.
● Maintains equipment inventory.
● Assists staff with management of consumable supplies for technology equipment.
● Maintains professionalism in high-stress situations.
● Training and capacity building for staff to independently solve general technology issues.
● Assists with annual budget development.
● Maintains effective working relationships with outside software and hardware vendors.
All applicants must complete an electronic application via Applitrack: www.westbrookctschools.org. Please be sure to attach a detailed cover letter along with a resume, transcripts and three letters of recommendation. Paper and emailed applications and documents will not be accepted.
The Westbrook Board of Education and Public School District is committed to a policy of equal opportunity/affirmative action for all qualified persons. The Westbrook Board of Education does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability or leaning disability) genetic information, or any other basis prohibited by Connecticut state and/or federal non discrimination laws. The Connecticut State Department of Education does not unlawfully discriminate in employment and licensing against qualified persons with a prior criminal conviction.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $50,000 - $60,000