What are the responsibilities and job description for the Case Manager position at WestCOP?
Job Description
Help develop and operate local program. Make contact with community residents and assist in mobilizing local resources. Coordinate programs in conjunction with Area Director.
Responsibilities
Assist in outreach efforts to individuals and communities.
Assist in operation of food pantry, bank services, and other programs developed.
Refer clients to resources operated by CAP (weatherization) as well as other community services.
Develop contacts with local community groups to interpret and set up meetings to implement programs.
Meet and work with clients at their homes, the office, and community as needed.
Assist in mobilizing local resources in responding to community needs and crises.
Assist clients in presenting their needs to local and county agencies; advocate where needed. Follow up to ensure proper client service.
Serve as a liaison between clients and program and other supportive services which may be able to provide assistance for programs and clients, as necessary.
Maintain records on all clients and contracts.
Prepare written reports for Area Director.
Render other related services as assigned.
Will be held responsible for the professional confidentiality of all information handled in performance of above duties.
Organizational Responsibilities
Client records and statistics
Monthly reports as requested
Minimum Requirements
- Desirable level of formal education: Bachelor’s or higher degree in human services field preferable, or equivalent in experience
- Total number of year’s applicable experience to qualify: Two years’ experience working in human services organization preferred
- Special knowledge, training and skill requirements: Knowledge of community organization, some social work/psychology knowledge and skills.
Special Requirements
Driver’s license and access to a car.
Ability to work independently.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Retirement plan
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Social Services Occupations: 1 year (Preferred)
Work Location: One location